Ofrecer carros usando pago como si fuera nuevo y no le buscan bueno trató
12/17/2021
Nancy W. VERIFIED CUSTOMER
I was completely satisfied with the care that Justin gave. I was pleasantly surprised that the work was completed so quickly and the wash and vacuum on my car what's a pleasant surprise
12/17/2021
Nancy P. VERIFIED CUSTOMER
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12/17/2021
Charles P. VERIFIED CUSTOMER
I have always had great service from Bev Smith Kia. Justin was so thoughtful and helpful in helping to address the work being done on my Kia Soul plus!
12/17/2021
Sharon D. VERIFIED CUSTOMER
Mr Frank was very thorough with his commitment to insure I was completely satisfied! He is very Professional while explaining all of the services I received on my Stinger! I always have a very positive experience with Mr Frank! He is an asset to KIA! Thank you for my pleasant experience Mr Frank! I wish all a very happy and healthy Holiday Season!! Also a wonderful next year too! Happy New Year 2022! God Bless!
12/17/2021
Christopher M. VERIFIED CUSTOMER
When I arrive for my 11am appointment. Nobody came to my vehicle to acknowledge me or let me know that someone would be right with me. After waiting for at least 10 minutes, someone approached another vehicle that arrived after me. I had to flag someone down to let them know I've been waiting. This is not the 1st time I had to experience this visiting this particular dealership. When I arrived to pick up my vehicle I also noticed that my vehicle wasn't washed after I agreed to the courtesy wash and I also noticed that a number of my belongings in my center counsel and glove department was moved around. I don't appreciate my belongings being moved around when it has nothing to do with the service I was getting done. Thank you
12/16/2021
Harry H. VERIFIED CUSTOMER
Petra did a great job explaining everything thank you Petra
12/16/2021
Claire D. VERIFIED CUSTOMER
Friendly, fast, clean. Can’t ask for more than that. Very satisfied.
12/16/2021
Luis M. VERIFIED CUSTOMER
Cuando dicen car wash es lavarlo no dejarlo sucio y despues secarlo no dejarlo mojado tienen que hacer mejor trabajo. GRACIAS.
12/16/2021
Richard T. VERIFIED CUSTOMER
Very satisfied
12/16/2021
Fred S. VERIFIED CUSTOMER
Everything went great and I really appreciated Petra's politeness and professional manner.
12/15/2021
Celeste P. VERIFIED CUSTOMER
Was very happy with my service Technician Zachary he wanted nothing but to make me happy with my vehicle services and he succeeded! actually he was making sure that everybody he was dealing with was happy.He really took the time to explain what was going on with my vehicle Several times to make sure I understood and kept checking in. The best customer service great job Zachary Thank-you
12/15/2021
Melinda B. VERIFIED CUSTOMER
Frank is my favorite person to deal with there. He listens to me & addresses any issues/concerns I have with a great positive attitude.
12/15/2021
Luz-Angela A. VERIFIED CUSTOMER
Excellent customer service!
12/15/2021
Jennifer S. VERIFIED CUSTOMER
My appt was for 11 a.m this morning and it took 3 hours to do an oil change! Zachary was very nice and professional however waiting 3 hours is totally unacceptable. I was given a 10% discount on my $40 wiper blades but honestly they should have been free considering 3 hours of my day was wasted.
12/15/2021
Jayne L. VERIFIED CUSTOMER
Visiting my sister in Fort Pierce from Gainesville was leaving early the next morning my brake light on the driver side was out. I went to Kia nice man named D Red shirt (I think he is a Greeter when you first drive up for service) Asked if I had appointment which I didn’t have and see what he can do to get the bulb replaced he told Zachary the service advisor my situation, Zachary said I would have to wait a little but he would get it in. Needless to say I got it fixed.Those guys are the best they knew I was worried about driving back. ?????????? Service
12/14/2021
Alba R. VERIFIED CUSTOMER
Speedy and professional
12/14/2021
Kevin T. VERIFIED CUSTOMER
Zachshowed more hustle and work ethic than anyone I've ever felt with in the 10 years I've been coming to this dealership. He is an asset to your business.
12/14/2021
Mike S. VERIFIED CUSTOMER
Everything was outstanding
12/14/2021
Lori C. VERIFIED CUSTOMER
We had an unprofessional experience. Poor customer service and poor communication. Asked for a loaner told twice no loaner cars after the car was dropped off earlier that week.friday to Friday. Hard to reach on the phone and get answers. Your advisors should be able to help customers even if a loaner isn't available. Very disappointed. We will go to another city even though this location is convenient for us as they can provide a loaner and communication and customer service.