It was a long repair job but they did a great job.
12/12/2021
Connie G. VERIFIED CUSTOMER
Petra is very caring and considerate. She made the experience great.
12/12/2021
Jill S. VERIFIED CUSTOMER
Very nice did great job
12/12/2021
Angel D. VERIFIED CUSTOMER
Excellent service and professional people, Thank you
12/12/2021
Patricia D. VERIFIED CUSTOMER
Petra and all servxe do excellent work and are always friendly
12/12/2021
Moises R. VERIFIED CUSTOMER
I love the service at Bev smith Kia ????
12/12/2021
Lisa F. VERIFIED CUSTOMER
I had no customer service interaction. I have been dealing with Kia Bev Smith since 2012. I've purchased two cars from you new. I've never been treated the way I was treated today when I picked my car up after 3 hours for an oil change. Before when I picked my car up I have been led to the cashier, discussed what they did and what I needed to have done. Walked to my car and said have a nice day. Today no one greeted me. A cashier checked me out. I went looking for my car. Found it. The key fob was in the front seat. No one said anything. No one did anything nothing. I've never written a bad review. But here we are
12/11/2021
Sarah M. VERIFIED CUSTOMER
Petra was great.
Service was satisfactory and handled quickly.
12/11/2021
Elliot B. VERIFIED CUSTOMER
I asked Justin to check the status of my brake linings while my car was having routine service. When the service was completed and the car delivered, I did not check the paperwork. When I arrived home, I checked the paperwork and there was no mention of the status of the brake linings. I called Justin and asked him about the brakes. He said he would check with the shop and get back to me. That was about 1 pm. It is now7:17 pm and I never received a callback. I live in Port St. Lucie now and would like to use Bev Smith Kia for all my service needs, but if this represents the quality of your service, I will go back to Napleton Kia, whereI bought the vehicle. I am one unhappy customer.
12/11/2021
Angela O. VERIFIED CUSTOMER
Excellent service! ????
12/10/2021
Michael F. VERIFIED CUSTOMER
Zach was excellent. Polite and courteous. Kept me informed the whole time. I was very pleased with my service. I will be back for future visits.
12/10/2021
Jose C. VERIFIED CUSTOMER
Great job, great customer service. Great people.
12/10/2021
Andrea M. VERIFIED CUSTOMER
Great service!
12/10/2021
Theresa P. VERIFIED CUSTOMER
Pleasant experience. First time taking my new car for service.
12/10/2021
James G. VERIFIED CUSTOMER
Very congenial, extremely informative
12/10/2021
Kimberly D. VERIFIED CUSTOMER
Zachary was awesome! Made sure I was happy and kept me updated
12/9/2021
Cristina R. VERIFIED CUSTOMER
I had to wait 15 minutes before anyone got to me even after being told I have not been helped. Then the problem that was wrong with my car wasn’t resolved. My apt was at 2 and I did not leave leave until 6:30. Never have I had to wait so long which is not the first time I have had this issue