Amanda was great she listened to me and answered every question professionally and was great. She explained everything to me thoroughly . She is one of those employees that goes to above and beyond in customer service with a smile and a great attitude.
11/17/2021
Steve F. VERIFIED CUSTOMER
Excellent service
11/17/2021
Earick R. VERIFIED CUSTOMER
Zachary is a true gentleman. Super professional, answered all my questions, and quickly took action. If it were up to me, each time I go to Kia I only want him. Thank you.
11/16/2021
Jim B. VERIFIED CUSTOMER
Everything was professional from beginning to end Amanda was in constant contact and everything was fixed perfectly. All in all a very good experience thank you
11/16/2021
Gail T. VERIFIED CUSTOMER
Everyone was so nice and accommodating
Amanda was the most professional and kind person
I’m sorry I don’t remember the young man inside but he was also very professional and kind
I have been to several dealerships and this is without a doubt the best I have been to yet!
Thank you all for your kindness
Gail T
11/16/2021
Jude C. VERIFIED CUSTOMER
Was completely satisfied
11/16/2021
Kimberly M. VERIFIED CUSTOMER
I was completely dissatisfied I drove 1hour and 15 minutes to have get new tires from the Custumer loyalty program and they had me wait three hours only to tell me that I wasn’t eligible because I hadn’t been there in two years because I moved away. When I asked to speak to a manager they said they couldn’t find him. So I ended up leaving without receiving any services and no satisfaction . I will never go back!!
11/16/2021
Raul V. VERIFIED CUSTOMER
I had an appointment at 1pm, I got there 5 minutes before 1pm and didn't leave until a little after 5pm.
11/16/2021
Maria M. VERIFIED CUSTOMER
Petra has taken care of my service needs before and simply said she is awesome.She makes sure that the info she gives me is correct.She makes sure that my. needs are taken care of .
11/15/2021
Carol B. VERIFIED CUSTOMER
Petra is a wonderful service provider.
She is very pleasant kind and helpful.
Philip the transport driver it’s awesome and asset to your company
Well spoken, enjoyable time with his company.
She’s an asset to BEV Smith Kia.
He’s awesome an asset to the company.
11/14/2021
Mose S. VERIFIED CUSTOMER
Petra. Did an excellent job with the inspection of my KIA. I am well satisfied with the service
11/14/2021
Aimie P. VERIFIED CUSTOMER
You could work on your time management. I had an appointment scheduled, and was there for 2.5 hours. My service rep was great!
11/14/2021
Katherine B. VERIFIED CUSTOMER
I've scheduled several appointments for oil change services in the past 3 years. I always have to wait 2 hours for my scheduled appointment which is unacceptable.
11/14/2021
Peter M. VERIFIED CUSTOMER
I no longer own a KIA so please stop texting me
11/13/2021
Sonja P. VERIFIED CUSTOMER
Amanda did a wonderful job even though there were several who did not make it in today. She kept me informed and was so accommodating
11/13/2021
Linda S. VERIFIED CUSTOMER
I came to fix my recalls and ended up buying a brand new KIA Soul
11/13/2021
Zoie G. VERIFIED CUSTOMER
Zach was so helpful and friendly!!
11/12/2021
James M. VERIFIED CUSTOMER
Frank was good but the service was terrible , it should not take 3 hours to change oil an rotate tires. My appointment was at 3 pm an I was waiting for my vehicle an was told it would be done at 5pm which is still terrible for someone waiting. My vehicle was done at 6pm an was given a card for my next service to be at no charge which I don’t pay for anyways because I have a service plan. Not a very happy costumer having to wait 3 hours.
11/12/2021
Linda B. VERIFIED CUSTOMER
He was very professional and courteous. He is a good representative for the company.