Service advisor was great and helpful. But getting into a confrontation with your service personnel on where I was parked my truck was not appreciated nor required. Customer service was at zero
2/28/2025
Gerardo A. VERIFIED CUSTOMER
Siempre e estado muy satisfecho.
Me gustaría q siempre esté en español el formulario.
2/27/2025
Richard L. VERIFIED CUSTOMER
Angela, my service rep, kept me informed of progress on my vehicle and the work was performed to my satisfaction in a timely manner.
2/27/2025
Terence R. VERIFIED CUSTOMER
Very prompt on getting my needs meet and service of customer service is exceptionally phenomenal. Goes above and beyond!
2/27/2025
Chandler E. VERIFIED CUSTOMER
She was great
2/27/2025
Lenard M. VERIFIED CUSTOMER
Angela has been absolutely the best. 10+. She is attentive, listens to her customers and just doesn’t hear. Follows through with issue engagements.
She treats your vehicle as her own. She deserves all the accolades KIA has to offer.
In addition, I must add that Richard, Sve Mgr is top notch. He makes things happen!
Kiki in the auto loaner department will make sure your accommodations are well met. Her instructions are clear, cars always clean. Always with a smile!
Call me anytime. You know good company not when things go right but when things go wrong. Thank you Team!
2/27/2025
Mark P. VERIFIED CUSTOMER
Best service team of any dealership
2/27/2025
Terence R. VERIFIED CUSTOMER
My service advisor Angela was great and getting my needs done and was quick and very reliable when you need things done within your car repairs and part needs. The only thing was wrong was with the technician not checking the rest button for my Kia SPORTAGE when the technician had put the fuel pressure and gasket , my Kia started to kick back without resting my system. Overall with Angela’s service in getting my issues done was great.
2/26/2025
Juan U. VERIFIED CUSTOMER
He was very kind and patient.made the visit more pleasant
2/26/2025
Yolanda E. VERIFIED CUSTOMER
Cory was the best, he was very nice and professional. I would highly recommend him to friends and family.
2/26/2025
John F. VERIFIED CUSTOMER
Service was excellent!
Thanks.
2/26/2025
Debra B. VERIFIED CUSTOMER
Caitlin was the absolute best!! Professional and friendly.
2/26/2025
Wayne P. VERIFIED CUSTOMER
Great job and fast set,
2/26/2025
Donald H. VERIFIED CUSTOMER
I'll wait for the survey.
2/25/2025
Kevin F. VERIFIED CUSTOMER
Angela was great, very helpful and professional. A++
2/25/2025
Pamela S. VERIFIED CUSTOMER
N/A
2/25/2025
Cecilia S. VERIFIED CUSTOMER
There was poor communication and I got my car back really dirty from the inside and out when I took my car in clean.
2/22/2025
Nelson M. VERIFIED CUSTOMER
She always communicates well.
2/22/2025
Melita A. VERIFIED CUSTOMER
I was most fortunate to have Caitlin Neeson coordinating the repair of my 2017 Kia Sportage. This is my second very positive encounter with Caitlin. Her knowledge and customer service skills are exceptional. She went above and beyond to explain every step of the way by text or a phone call. I had no appointment, drove in as an emergency, she was accommodating, get the parts in and got my car serviced. She is such an asset to Bev Smith Kia. Excellent job Caitlin, thank you for a job well done done.