Lack of communication within the service department
10/24/2024
Alex V. VERIFIED CUSTOMER
Takes way too long for an oil change. I can’t imagine how much longer I would have been there if it was for something else. They say they are working on the car but upon checking my Kia app nothing had been opened such as the hood which is what needs to be opened in order to get that oil change!
10/24/2024
Mary A. VERIFIED CUSTOMER
We were mote than completely sayisgied with our service experience with Kevin Engle! So much so that we will request his service for future visits!
10/24/2024
Cheryl F. VERIFIED CUSTOMER
Caitlin gave outstanding service as always. I will always request for her assistance.
10/24/2024
Edith B. VERIFIED CUSTOMER
KIA service always dependable courteous customer care.
10/24/2024
Aron T. VERIFIED CUSTOMER
Jamie as well as the rest of today's team that serviced my vehicle were very accommodating. I left today feeling very happy. Best service experience by far. Thank you.
10/24/2024
Steven C. VERIFIED CUSTOMER
Caitlin is very helpful, knowledgeable, hard working and efficient ,
10/24/2024
Cheryl S. VERIFIED CUSTOMER
You’re welcome
10/23/2024
Nicholas B. VERIFIED CUSTOMER
Fast efficent service thank you
10/23/2024
John G. VERIFIED CUSTOMER
Always great
10/23/2024
Elizabeth R. VERIFIED CUSTOMER
Fred took good care of my car and myself.Listened to what I needed to have done, ordered the part needed for my car and explained it would take about 10 day to come in. Very nice man ????
10/23/2024
Bruce O. VERIFIED CUSTOMER
Pablo was excellent! Listened to what I had to say! Stayed on top of things! Thanks Bev Smith! M. Olson
10/23/2024
Richard B. VERIFIED CUSTOMER
Kevin was courteous, professional, and handled all of my questions and addressed all of my concerns directly.
Job well done!
10/23/2024
Walter W. VERIFIED CUSTOMER
Jamie was very professional understood my needs and took care of everything
10/23/2024
Tameka P. VERIFIED CUSTOMER
Yes, I was completely satisfied with the advisor Kevin.
10/23/2024
Eugene B. VERIFIED CUSTOMER
As always, service at Bev Smith is excellent.
10/23/2024
Robert W. VERIFIED CUSTOMER
Great work
10/22/2024
Leah R. VERIFIED CUSTOMER
My service Advisor, Caitlain, is just The Best! … and the reason I go to Bev Smith Kia! Always so friendly and checks in letting me know how my service appointment is coming along. I pray she never leaves!
10/21/2024
Frederick C. VERIFIED CUSTOMER
I only go to Bev smith Kia because they are great . I only go to people who I trust.