Two hour wait to put on a front licence plate. Plus $43.00 for something I was promised to be done by the salesman when I purchased the Soul. I've never had such a rough experience with a car dealership. For my further service needs, I will seek out another Kia dealer! I won't set foot in Bev Smith again!
11/4/2021
Terry R. VERIFIED CUSTOMER
My vehicle was never washed and spent over $450.00. I thought that was odd.
11/3/2021
Denise B. VERIFIED CUSTOMER
Ms Petra was very accommodating and polite.
11/3/2021
Susan S. VERIFIED CUSTOMER
Satisfied with his customer service. Explained what was going on with my vehicle before it was worked on and when I returned to pick it up.
11/3/2021
Thomas T. VERIFIED CUSTOMER
Excellent visit. Very impressed
11/3/2021
Alexander A. VERIFIED CUSTOMER
Zachary was very helpful and kept me up to day with my vehicle situation. Your team have an excellent employee. I am happy with my experience and I will continue to take my cars to get service at KIA .
11/3/2021
Carlos M. VERIFIED CUSTOMER
Service was fast and friendly
Thank you
11/3/2021
Yves S. VERIFIED CUSTOMER
Great job by all
11/3/2021
Amina G. VERIFIED CUSTOMER
He was nice, and got my car fixed up right I hope . but the service tec did not replace the oil change stick in/on my windshield to give me the new date and mileage , I do not like that. I just hope it was an over site since it was busy.
11/3/2021
Christina W. VERIFIED CUSTOMER
Timely service. Kept in contact letting me know what they were doing. Great service team as always.
11/3/2021
Carroll V. VERIFIED CUSTOMER
Nothing at this time.
11/2/2021
Pedie D. VERIFIED CUSTOMER
Amanda took care of us in the most courteous, professional way possible. She was able to rectify our problem in tecord time.
11/2/2021
Shelley S. VERIFIED CUSTOMER
I am always satisfied when I come to Bev Smith Kia one is helpful and pleasant efficient and trustworthy. Thank you for all you do to make my visit pleasant.
11/2/2021
Gary F. VERIFIED CUSTOMER
Job well done, thank you
11/2/2021
Maggie S. VERIFIED CUSTOMER
Very satisfied with Bev Smith Kia service.
11/1/2021
Tommy O. VERIFIED CUSTOMER
Excellent. In and out in less than A hour
11/1/2021
Mindy V. VERIFIED CUSTOMER
Amanda is great, she got my car in and out in a reasonable time time. Great service!!
11/1/2021
Sylvia V. VERIFIED CUSTOMER
Very satisfied with the customer service provided by Zackery
10/31/2021
Kano B. VERIFIED CUSTOMER
Thanks for understanding the important part of customer service .That means alot to your customer just knowing that
you value how they feel about the experience they had at the dealership goes along way.
Thanks again Amanda for everything you did to guarantee that I would be a satisfied customer..