I want to be very clear on this. Frank took care of me and solved all the issues I had. But I had to drop off our van and there was a safety issue. So we had to get a loaner. They took care of us with that. So that being said I plan on returning to Bev Smith Kia for any maintenance I have. But I had to return for an additional alignment cause they didn’t do it right the first time. And this is small to most people but both times they did not wash my Sedona when they have complimentary car washes. Now the first time I dropped it off I left the keys in the drop box, I had made my appointment for 7:30am on a Friday. I called at 11:30am to get a status and they had forgotten all about it. So it wasn’t ready till around 3:30pm and the alignment ended up not being correct. Hence I had to bring it back. I made the second appointment. It still took over two hours to fix the issue. All I am saying is I have had good experiences with Bev Smith Kia but these last two did not meet my expectations.
10/8/2021
Beverly A. VERIFIED CUSTOMER
almost closing time and Mr Frank took me anyway I am very grateful for how professional he was he could of said you will have to wait until the next day. They had me out of there in less than an hour. Thanks
10/8/2021
Karen C. VERIFIED CUSTOMER
Excellent service
10/8/2021
Barbara K. VERIFIED CUSTOMER
Happy
10/7/2021
Mary C. VERIFIED CUSTOMER
Thank you
10/7/2021
Ruben C. VERIFIED CUSTOMER
Jose Ramos did an outstanding job on my car. Thank you.
10/7/2021
Rosemary C. VERIFIED CUSTOMER
Excellent service prompt & very courteous employees
10/7/2021
Corey C. VERIFIED CUSTOMER
Great Service
10/7/2021
Jocelyn B. VERIFIED CUSTOMER
You're welcome thank you
10/7/2021
Michael B. VERIFIED CUSTOMER
Thank you s much !! I’m very Satisfied with all they do !! Thank you Frank you always greet me and my husband when we come ! Thank you for your Concerns see you soon !! Thank Again Michael and Bernadette Bodnar ????????????