Caitlin was great. You have a real asset with Caitlin. She juggles so much always with a smile. Awesome job!
10/17/2024
David S. VERIFIED CUSTOMER
Was not satisfied at all (this time). I think things could and should have been handled differently. I came in with something draining my battery but,was told to get another one before it could be checked whether get a new one somewhere else or a new one there. When all that needed to be done was to charge my battery at Kia then check to see what was draining it.But I had a new one installed at Kia then had to take the one that was replaced to Interstate Batteries in Stuart which they said it only needed to be charged. Was given a replacement battery at Interstate Batteries and had to come back to Kia and plead my case to get installed battery removed and replaced and a refund for battery installed by Kia. Luckily Richard was able to help, and I thank him for that
10/17/2024
Michel O. VERIFIED CUSTOMER
I greatly appreciated my service with Caitlin Neeson. She is one of the best Bev Smith Kia advisors. She has a lot of good qualities that can make the company reach his goals. As client satisfaction is important. And I want her to service my car in the future. I think she deserves a reward for excellent provided to the customers. While I was waiting in the lobby I noticed the remarkable care she provided to other customers. It was wonderful.
10/17/2024
John O. VERIFIED CUSTOMER
I'm very happy with the service. Thank you all.
10/17/2024
Linda N. VERIFIED CUSTOMER
Great job servicing my Kia and everyone was so nice, I love my Soul????????????
10/16/2024
Joseph S. VERIFIED CUSTOMER
My service rep Kevin and the entire team again did not disappoint. I came in randomly for a problem and they did everything to take care of me to make me feel comfortable. I can’t say enough about the entire team and when anybody asks, I always recommend you guys thank you for a great team great experience, and great friends at that location amazing
10/16/2024
Jody L. VERIFIED CUSTOMER
Parts ordered and came quickly and put on great job
10/16/2024
Charissa H. VERIFIED CUSTOMER
Caitlin was super friendly and made me feel comfortable throughout my service by keeping me fully updated with everything going on!
10/16/2024
Beatrice V. VERIFIED CUSTOMER
Caitlin is very efficient and knows her job. Overall it was a good experience.
10/16/2024
Robert B. VERIFIED CUSTOMER
Jamie is a rock star. She let me know what going on at time. I very happy the KIA stood behind their product.
Thank you
10/16/2024
Mary B. VERIFIED CUSTOMER
I live in Stuart, but will never hesitate to drive to your dealership for great service. Something not available to me in Stuart!
10/16/2024
Robert B. VERIFIED CUSTOMER
She is great!
10/15/2024
Sharon W. VERIFIED CUSTOMER
Kevin is a wonderful person. He was patient and helped me with my car repairs. I appreciate Kev????
10/15/2024
William H. VERIFIED CUSTOMER
Caitlin is the best, she is very professional and attentive to my needs. Her customer service is bar none.
10/15/2024
Mark M. VERIFIED CUSTOMER
All went great thank you
10/15/2024
Vicki B. VERIFIED CUSTOMER
I was so impressed with Caitlin’s fortitude. Not only did she go out of her way to make me feel important but then even went up a notch. I had lost a credit card down in a space by the hand brake, which took some injanuity, I was so impressed that she got it done!. I am 76 and
a widower.she really made me feel good! She is GREAT!!!
Thank You, Respectfully
Vicki B
10/15/2024
Adaisha T. VERIFIED CUSTOMER
Thanks Jamie for your awesome help today! :) She’s such a sweet lady!