Pablo , Was very good but for the second time it took over three hours to finish my service. I think you over schedule and then you get people in without an appointment.
10/3/2024
Lawrence H. VERIFIED CUSTOMER
Jaime was very professional and showed excellent communication skills.
10/3/2024
Rossendo A. VERIFIED CUSTOMER
Excellent service knowledgeable of service
10/3/2024
Joseph T. VERIFIED CUSTOMER
Jamie represents Bev Smith very professionally IT was a very pleasurable visit!!!!
10/2/2024
Michel O. VERIFIED CUSTOMER
My service experience with Mr. Pablo was excellent. As my advisor he gave me some necessary information about the service of my Kia. He was very helpful to me.
10/2/2024
Bradley H. VERIFIED CUSTOMER
Pablo handled the situation very well. This is our first KIA and the maintenance workflow is confusing. Itge confusion is still there but we were able to move forward. We STILL need help understanding the warranty we purchased
10/2/2024
Charles K. VERIFIED CUSTOMER
Fred was very professional and gave me updates of how the service was progressing. I appreciated it.
10/1/2024
Sandra L. VERIFIED CUSTOMER
She was very friendly and professional.
10/1/2024
Jessica R. VERIFIED CUSTOMER
Every time I go there the service tech have create or caused or could not find a simple problem. One my vehicle inspection it stated I needed a cabin filter but it wasn’t actually checked as it was replaced a week ago. They have caused my car to have issues in the past and just an overall horrible experience. I would not recommend nor do any of my friends recommend as they have had similar issues. Advisor was fine but your shop help is poor.
10/1/2024
Kimberly D. VERIFIED CUSTOMER
Will never do business with Kia again. The actual service that I got for the problem was fine but the problem should not have occurred in the first place this is not the fault of the service department but the sales department.
10/1/2024
Scott P. VERIFIED CUSTOMER
Yes,
9/30/2024
Jacqueline C. VERIFIED CUSTOMER
She was very pleasant.
9/30/2024
Amanda F. VERIFIED CUSTOMER
Jamie was absolutely amazing. I would recomend coming to see her if you have any service requests. She definitely knows her stuff.
9/29/2024
Priscilla B. VERIFIED CUSTOMER
Jamie did her best and she was a very efficient Kia worker however we were there for three hours. They still did not complete all the problems and they were asked by Jamie to wash our car which they did not. They returned it the same way we brought it in.
9/29/2024
Philip G. VERIFIED CUSTOMER
Service seemed ok, but you said to go home as it would take a while and after being home for about 20 minutes got a call back to say car was done.
Your courtesy driver touted for tips all the time, which I gave, saying your pay is very low.
Plus your courtesy car wash left dirt all over the car. Didn’t wash car at all.
9/29/2024
Niles M. VERIFIED CUSTOMER
Great experience
9/29/2024
Carlos P. VERIFIED CUSTOMER
Very professional 100%
Thanks
9/29/2024
John P. VERIFIED CUSTOMER
She was very helpful if getting my vehicle serviced. Professional and courtesy.
9/28/2024
Stan H. VERIFIED CUSTOMER
If I had a business I'd like to have a dozen Caitlin's