Caitlin was Fantastic. Answered all my questions and helped me get New tires. Caitlin helped me understand the application to be able to buy the tires. I never would have been able to do that myself. Thank You Caitlin!!! Oh and can you Please put the Benches back!!!! I like to sit outside. If you can get some that are comfy that would be best. Thank you for awesome service people you Employ !!
9/25/2024
Joyce L. VERIFIED CUSTOMER
I was in the hospital so my son had to bring it in for me and they were gracious enough to give him a ride home! Thank you for cleaning it for me also
9/25/2024
Karla A. VERIFIED CUSTOMER
Really good customer service! Service was done very fast which is always a plus!
9/25/2024
Amy R. VERIFIED CUSTOMER
Caitlin is always professional in all of her duties.. Always a pleasure doing business with her.
9/25/2024
Hong L. VERIFIED CUSTOMER
She kept me updated the entire visit.
9/25/2024
Phyllis W. VERIFIED CUSTOMER
had a spare on my car and purchased a tire. Fred told me that the spare was put back under the carriage where it belonged.
But it was in my trunk when I got home. I returned and asked that it be installed and after an hour and half I inquired if my car was ready. Fred took me over to his booth and showed me the steel cable and handle saying it was torn when the spare was removed. That was not true. I stood in the rain as the spare was released and removed. I have 2 witnesses that the cable was not off and went back in the storage area. Also its steel braided and there is no way it could have been torn out without special tools. And Fred assured me that the spare was installed the first time. Now he is asking for $500 dollars to purchase and install another cable. Its a scam snd I called the service manager but return call yet. Im so disappointed at being a 20 yr client and being treated this way.
9/25/2024
Martha D. VERIFIED CUSTOMER
Fred’s the best
9/24/2024
Trisha B. VERIFIED CUSTOMER
The employees there couldn’t have been more nice. They did an excellent job with the warranties that I had and was spot on when they would be finished with my car.
9/24/2024
Christine M. VERIFIED CUSTOMER
I worked with the Service Mgr, Richard and I could not ask to be treated any better.
9/24/2024
Jennifer D. VERIFIED CUSTOMER
When i purchased vehicle in 2022, I was told that my service plan for oil changes included tire replacement as well. Last time I had my vehicle serviced I was told this was not the case, and tires are only covered under road hazard. Today my rep was fine, this isn’t an issue with him, just the company in general, they attempt to get me to appraise my car before they even service it, then try to tell me I need all kinds of maintenance on my car, and then ask if I’d like a complimentary car wash before picking my car up which I thanked them for and said yes, it was on my paperwork as if it was completed but my car wash never washed. Just overall highly disappointed in this company.
9/24/2024
Wendy W. VERIFIED CUSTOMER
My advisor was fine..whatvI was not satisfied with was the amount of time it took to complete my service. It took 2 hours and 15 minutes to complete an oil change, tire rotation and safety inspection. Not acceptable.
9/24/2024
Shelley C. VERIFIED CUSTOMER
Polite and engaging staff make car repairs a soothing experience. Stress relieved!
9/24/2024
Ricardo M. VERIFIED CUSTOMER
Very profesional
9/24/2024
Heather N. VERIFIED CUSTOMER
Thank you!
9/24/2024
Stan H. VERIFIED CUSTOMER
Everything done Right thank you
9/24/2024
Jenelle G. VERIFIED CUSTOMER
Excellent service
9/23/2024
Amanda M. VERIFIED CUSTOMER
Guy ran the card incorrectly and got it locked. Had to go to the bank and they said that it was inputted incorrectly 6 times! And I was supposed to have my second oil change free with my purchase of the car. He said he couldn’t find that and I had to pay $92 for an oil change. If I knew it would be that much I would have taken it some where else. Not happy with this experience at all
9/23/2024
Donna C. VERIFIED CUSTOMER
Pablo was fabulous. He was attentive and kept me completely informed about the progress with my vehicle. He further arranged for a loaner when parts had to be picked up at another dealer. Pablo is a 10 out of 10!
9/22/2024
Lola H. VERIFIED CUSTOMER
Caitlin is very professional and friendly. She is very eager to help.