Last two three visit wait was too seeing a rep to write up the service. Rep did not know what the visits were for.
Wait too Long for complementary shuttle. Complementary car wash and vac was offered but not done on either visit.
9/18/2024
Judith H. VERIFIED CUSTOMER
Caitlin was wonderful. Thank you.
9/18/2024
Donnajane M. VERIFIED CUSTOMER
Everything went very well. Thank you
9/18/2024
Sandy G. VERIFIED CUSTOMER
Very satisfied with kevin
9/18/2024
Joanna G. VERIFIED CUSTOMER
Number one: I received 3 text regarding this appointment all of which were replied to as YES I will be there for my 7:00am appointment. To add insult to injury I the n received two more follow up phone calls regarding my appointment making an annoying total of five times that you took me away from my business. When I showed up at my 7:00am appointment, no one was there to take care of me and waited nearly Twenty Minutes to get checked in. I asked that the maintenance indicator be reset and was told it was however it was not. I was also told that my brakes were in the yellow which is fine, but on my receipt it stated brakes need attention. What the hell does that mean?? I have been going to you since 2018 and have noticed that the people I have worked with before are no longer there. I am no longer comfortable at Kia Fort Pierce and to be honest I don’t trust you.
9/17/2024
Laura S. VERIFIED CUSTOMER
Bev Smith Kia’s service center is always very prompt and honest
9/17/2024
Leah C. VERIFIED CUSTOMER
Great communication with Caitlin, she's the best ????
9/17/2024
James G. VERIFIED CUSTOMER
The overall service was excellent very satisfied with everybody to performance
9/17/2024
Justin D. VERIFIED CUSTOMER
Jamie is awesome. Fantastic service advisor.
9/17/2024
Joseph S. VERIFIED CUSTOMER
Kevin and the team were super awesome. They were managed to complete my car even though they were add-ons that needs to be done like the tires so I do appreciate all the guys do.
9/17/2024
Caryl L. VERIFIED CUSTOMER
I would like the outside seating to be available once again
9/17/2024
Suzanne K. VERIFIED CUSTOMER
Thank you !!!!
9/16/2024
Ignacio P. VERIFIED CUSTOMER
She was very courteous
9/15/2024
Jhoanna H. VERIFIED CUSTOMER
Thank you
9/15/2024
William P. VERIFIED CUSTOMER
We had our 5000 mile check up on Saturday. All good!
Today, Sunday, October 15th, we drove 200 miles home only to discover a smoking engine, oil everywhere and a missing dip stick.
The Sorrento is now un-drivable and on its way to St. Augustine Family Kia for evaluation.
Please have the top GM call me immediately.
9/15/2024
Anacely V. VERIFIED CUSTOMER
N/A
9/15/2024
Jack G. VERIFIED CUSTOMER
I like to trade my 2024 telluride in for 2025 Telluride loaded my number is ****-****-xxxx. I’m available all the time I spoke to a salesman today but he never got back to me. My name is Jack G