Madison was very helpful and knowledgeable. I really appreciated her help today. Thank you!!!
2/2/2025
Nicholine F. VERIFIED CUSTOMER
I spent 2 hours and 40 minutes waiting for my car to have a simple 5,000 mile 5000 miles complimentary Maintenence done. That is absolutely ridiculous. In addition to maintenance, I had a problem with the paint having mold. A man came over and was completely rude, condescending, arrogant and plain rude when I was discussing it with him. Right out of the gate, he interrupted me when I said my first sentence to tell me I was wrong, and he’s NEVER heard of such a thing. And then he continued to be a complete arrogant bully telling me that he knows everything because he has detailed hundreds and THOUSANDS of cars. I’m very dissatisfied with your dealership, and I tell everyone that I can, and I will NEVER purchase a vehicle from your dealership again. I will also be bringing my car to Melbourne or Vero Toyota for all future maintenance, issues or repairs. When I was purchasing my car, everyone was “up my ****” to please me, and once I laid down my $50,000 for my car, your dealerships’ employees don’t even make a small effort to resolve a $200 problem. Your dealership has solidified the notion that car dealerships are only out for themselves.
2/1/2025
James A. VERIFIED CUSTOMER
Kim is the best bar nun , she is 110% amazing
2/1/2025
Yosiel R. VERIFIED CUSTOMER
Natoriea Lundy is a top class A
Very professional on her job
2/1/2025
Michael S. VERIFIED CUSTOMER
Every time I bring my vehicle into Bev Smith Toyota, I leave extremely pleased with the overall experience. Kim is fantastic with the communication throughout the service and the diagnosis from the technician Tony is always accurate. I highly recommend this dealership to all my friends and family. A+ dealership
2/1/2025
Kathyrene M. VERIFIED CUSTOMER
Excellent customer service
2/1/2025
Richard H. VERIFIED CUSTOMER
In my visit for service on my 2022 Highlander, I was immediately met warmly by a service greeter who communicated w Anthony who came to my car and repeated what items on which I wanted service and if there was any Addie items needing service. When the work was completed in a timely manner, he reviewed the print out of what was done and processed the payment quickly. It was quick, friend
2/1/2025
Gabriel C. VERIFIED CUSTOMER
Kim was wonderful. Knowledgeable, professional. Pleasant experience!
1/31/2025
Paula T. VERIFIED CUSTOMER
I was a little concerned to hear my auto driving lights are only headlights not taillights. This just makes no sense to me. Every other car if owned the taillights come on with the headlights.
1/31/2025
Patti G. VERIFIED CUSTOMER
Kim is an absolute amazing asset to your organization
1/31/2025
Will N. VERIFIED CUSTOMER
Bev Smith Toyota is the best
1/31/2025
Nadine T. VERIFIED CUSTOMER
Tori was professional and courteous,she offered me the courtesy ride home. Even though she was busy, she took the time to listen and answered my questions about the issue.
1/31/2025
Ray G. VERIFIED CUSTOMER
Very professional and precised to the facts of importance thank you for all the information and knowledge of my car
1/31/2025
Patricia P. VERIFIED CUSTOMER
A couple of dents were made to my front bumper. Your mgr. came out to look at them and assured me that Toyota would make whatever repairs would me made soon. He assured me that Toyota will contact me and make right on the damage. I do look forward to hearing from you soon. Thank you.
1/31/2025
Sandra L. VERIFIED CUSTOMER
My tires are under warranty and you were able to patch both tires in 2 hours. I hope that in the future I could be done sooner when I have an appointment. Thank you, Paige for your dutyful effort in getting me out of there as soon as you could.
Respectfully,
Sandra
1/31/2025
Averil N. VERIFIED CUSTOMER
Heaven was very polite and professional.
The waiting period was unbearable .
This is not the first time . It happens every time I come to do my services
1/31/2025
Robin A. VERIFIED CUSTOMER
Great customer service..
1/31/2025
Edward L. VERIFIED CUSTOMER
Kim excellent as usual ????
1/31/2025
Helene M. VERIFIED CUSTOMER
Tylar is professional knowable and amazing
1/30/2025
Pura T. VERIFIED CUSTOMER
She was just on time and very professional and I am very happy,well done ?