I was there for an hour and a half for a simple tire repair.
1/28/2025
Vincent M. VERIFIED CUSTOMER
I did not drop off my car and everyone assumed I did therefore I was there from 1:30pm until 5
Worst customer service ever !
Prices too high a front wheel alignment is usually between 65 and 100 they did not tell me prices before they began the work
And charged me an extra 112.90 for an oil and maintenance check
I will not be returning to the dealership for any more maintenance work
I can find much better service and better prices elsewhere
Julie Munne
1/28/2025
Ludivina L. VERIFIED CUSTOMER
Happy and satisfied
1/28/2025
Calvin B. VERIFIED CUSTOMER
Natoriea Lundy was very professional and took care my Truck needs outstanding service Thank you for your service
1/28/2025
Yvi J. VERIFIED CUSTOMER
Heaven was absolutely awesome!!!She's professional and courteous. You have a new customer.
1/28/2025
Risann T. VERIFIED CUSTOMER
Kim is great!
1/28/2025
Webb J. VERIFIED CUSTOMER
Heaven was great
I was very disappointed about the way the Service dept handled my repair
I Asked about closing my sunshade also and got a not possible answer
I did it in less than an hour when I got home
But they didn’t have any problem with charging me $120 for pushing a sunshade switch
1/28/2025
Socorro A. VERIFIED CUSTOMER
Bad service the phone number we called you guys today u guys don’t answer the phone and I wanna know what time I got my appointment today but u guys don’t answer me
1/27/2025
Daniel M. VERIFIED CUSTOMER
The parking and moving around your parking lot is terrible. I was dropped off and to maneuver your vehicle in your parking lot is a nightmare. Your employees park by the service tent and yesterday it was a large truck which impeded movement and views. I have visited 3 Toyota dealerships and by far this was the worse , not adequate waiting facilities or room, overall it was a terrible experience.
1/26/2025
Diane M. VERIFIED CUSTOMER
Tyler is great explains everything makes its a pleasant experience
He’s great at customer service
1/26/2025
Eloise S. VERIFIED CUSTOMER
Heaven is so kind and professional. I also so appreciate the technician who patiently worked on my console to locate the problem.
1/26/2025
Wade S. VERIFIED CUSTOMER
They were good did what they did what was need thank you for the good service
1/26/2025
Joan B. VERIFIED CUSTOMER
I was so excited, I got a new Rav 4. Love it! Thank you for your service to me!????
1/26/2025
Eddie K. VERIFIED CUSTOMER
Madison is always happy to greet, and provides excellent service.
1/26/2025
Nichole J. VERIFIED CUSTOMER
She was phenomenal ????
1/26/2025
Frank H. VERIFIED CUSTOMER
Very professional meet and greet professionally updated me every couple of hours about what was going on with my car much appreciated my car was done on time even though they were very busy he kept in touch with me at all times throughout the course of the few hours that I was there thank you Tyler you have won over a customer for life
1/25/2025
Eric A. VERIFIED CUSTOMER
No problem I love going there for service and heaven Flores is always helpful.
1/25/2025
Maikel D. VERIFIED CUSTOMER
It was a pretty good morning even if it was freezing I had a good time. The customer service was pretty good and everything was done. Good I really appreciate your service provide a five star