Yes Tyler was great to work with very cordial Though I did call back due to my car shimming after tire rotation and a patch job on the front left tire so I am soon to be scheduling to be scheduling a balanced check on that tire other than that than that very satisfied with your service Though I did call back due to my car shimming after tire rotation and a patch job on the front left tire so I am soon to be scheduling to be scheduling a balanced check on that tire other than that and that very satisfied with your service
7/20/2022
Rebecca S. VERIFIED CUSTOMER
Great service thanks
7/20/2022
Abraham Martinez. VERIFIED CUSTOMER
Tyler was very professional and informative about my tire change. The service was quick. I would recommend Tyler to anyone who wants excellent and timely service. Very well done.
7/20/2022
Melita J. VERIFIED CUSTOMER
I was really impressed with the personal attention given to my car. I was also kept informed of the progress
7/20/2022
Thanaree W. VERIFIED CUSTOMER
Pedro was great. I came in expecting to pay full price for an oil change and tire rotation. He researched and told me I had a service left that was never used from my purchase contract that also included a new set of spark plugs. That was a welcome surprise!
7/20/2022
Lorraine H. VERIFIED CUSTOMER
Kim is an asset to bev smith
7/20/2022
James S. VERIFIED CUSTOMER
The First Lady that scheduled my service said that I was going to get a free oil change and filter included in the service. It appears on the bill that I was charged for it.
7/20/2022
Stephen L. VERIFIED CUSTOMER
Aaron was on top with the process of my vehicle. He was a perfect gentleman and new his job.
7/19/2022
Dieucilia M. VERIFIED CUSTOMER
They dnt give me money I deserved for my car
7/19/2022
Francesco W. VERIFIED CUSTOMER
Helpful and professional
7/19/2022
Melissa R. VERIFIED CUSTOMER
Angel did a great job making sure my car was taken care of properly and also did it in a very short amount of time! She knew that I was waiting for the car and made sure that I was not sitting for too long. I appreciate the attention to detail and will definitely return.
7/18/2022
Javier S. VERIFIED CUSTOMER
Nice service nice and fast less that an hour thank u Pablo
7/18/2022
Marvin B. VERIFIED CUSTOMER
The people were great…over 2 hours for a oil change and tire rotation even with a appointment not so great… maybe make fewer appointments or give me the option to reschedule at a less busy time
7/18/2022
Tony P. VERIFIED CUSTOMER
Kim far exceeds all expectations as a customer support representative!
7/18/2022
Delores T. VERIFIED CUSTOMER
Always happy When I leave there. My car is repaired with not issues after leaving as I have experienced in the past with other shops!
7/18/2022
Marielyn S. VERIFIED CUSTOMER
You are welcome ???? my pleasure
7/17/2022
Nadia R. VERIFIED CUSTOMER
Kim is awesome!!
7/17/2022
Linda W. VERIFIED CUSTOMER
I have no issue with Scott Fretwell, but I was expecting both rear brake pads to be replaced during this service. Only the right rear pad was replaced. The total cost for one brake pad plus labor was $328. That seems excessive for one rear brake pad. I didn't notice this until I was home, or I would have discussed this with Scott when I picked up my car. Please have someone call me regarding this service. (****-****-xxxx) Again, to be clear I did not have an issue with Scott Fretwell.
7/16/2022
Frances P. VERIFIED CUSTOMER
I wasn’t pleased as I was there from 12:50 to 5:05. I had an appointment for 1:00. Well at 3:00 I was wondering what was happening to my cat and they said they just started working on it at 2:30. After another hour Arron came in and apologized that they were having a problem? Well another hour went by and some of your personnel noticed I’d been sitting there for a long time and said check for you. They came back and said there was a line up on the alignment rack and would be awhile. I suggested they should give me at least a discount on my bill. Well that didn’t over very well. So I said why didn’t they tell me it was going to be over 5 hours even with an appointment. I really don’t think a couple things were necessary but I ended very upset and paid $402,00 and change. I’m 80 years old so you would have said we suggest that we drive you home. Sorry but I’m on a fixed income and I really felt a little upset about the whole thing.
7/16/2022
Jose R. VERIFIED CUSTOMER
Service is always good everyone is very respectable my only problem is paying $69 for synthetic oil and I could’ve gotten it for 30 I don’t know if I’ll go back.