I arrived at 645am for my 7am appointment however, no one came to my vehicle until 715am to ask can they help me, although I saw multiple vehicles arrived after me, being helped and the vehicles were driven to the repair shop. This is piss poor customer service and communication. This is why I stopped patronizing this dealership, due to the poor customer service. I found out the person that was supposed to check me in wasn't supposed to report until 9am.
6/1/2022
Jo-Ann L. VERIFIED CUSTOMER
None
6/1/2022
Ingrid W. VERIFIED CUSTOMER
Tyler kept me updated and informed. Great customer service.
6/1/2022
Michael D. VERIFIED CUSTOMER
Tyler and the team were knowledgeable and accommodating. Thank you!
6/1/2022
Aston F. VERIFIED CUSTOMER
Always receive excellent service.
6/1/2022
Errol C. VERIFIED CUSTOMER
The issues I came with to be resolved has not being done. And for a brand new vehicle that I purchased just little over a month ago, and not able to get the satisfactory service gives me great concern for future servicing. I returned home with the same recurring problems with this vehicle which is still under full warranty.
6/1/2022
Karen W. VERIFIED CUSTOMER
No complaints or concerns. Sylvia was pleasant and did her job above average.
6/1/2022
Kimberly M. VERIFIED CUSTOMER
Jessica is very professional, friendly,under promised and overdelivered.
5/31/2022
Angel R. VERIFIED CUSTOMER
I am extremely happy with the customer service at Toyota. I’ve always been a loyal customer because I love the product. I love the extra attention that Toyota gives their customers. Thank you Sylvia for greeting me with a smile and making my visit worth the wait. God bless!
5/31/2022
Patrick W. VERIFIED CUSTOMER
The service department is very professional and experienced
5/31/2022
Shirley B. VERIFIED CUSTOMER
Thank you.
5/31/2022
Cynthia C. VERIFIED CUSTOMER
Good job
5/31/2022
Michael V. VERIFIED CUSTOMER
Fast, competent service. Fixed right for the right price
5/31/2022
Richmond B. VERIFIED CUSTOMER
Tires rotated, I was told, but tire pressures apparently weren't, the low tire light is still on.
5/30/2022
Michael F. VERIFIED CUSTOMER
Thank you!!
5/29/2022
Eva P. VERIFIED CUSTOMER
Fast and friendly
5/29/2022
Hernando V. VERIFIED CUSTOMER
The job was done the time she said
I ask for a few things to check on the car
She took notes a did it
5/28/2022
Melford L. VERIFIED CUSTOMER
I’m completely satisfied with the service I received from Toyota service and customer service departments