The wait for service was very long. 2.5 hours for oil change and tire rotation.
12/7/2024
Norene O. VERIFIED CUSTOMER
Everybody was wonderful was very happy with the service.
12/7/2024
Mario S. VERIFIED CUSTOMER
all good thanks
12/6/2024
Carlos V. VERIFIED CUSTOMER
Kim was great she was helpful answered all my questions and was a pleasure to talk to. My experience was great with Kim and next time I come to Toyota I will be asking to see Kim. She made my visit quick and easy.
12/6/2024
Patricia C. VERIFIED CUSTOMER
Excellent job. Thanks
12/6/2024
Sandra R. VERIFIED CUSTOMER
The best outstanding service and always ready to answer all my concerns. ????
12/6/2024
Deborah K. VERIFIED CUSTOMER
Tori is wonderful and always updates u on the progress of the service. Very professional and personable.
12/6/2024
Mitch H. VERIFIED CUSTOMER
Tori was great.
I'm waiting on a call back regarding my repair and will Toyota cover it under the good gesture process. My truck is a Tundra 2023. It had 37500 miles. My passenger side windows motor and regulator failed, only 1 or and a handful of months from being new. I did have it fixed and paid the $700+. I'm hoping Toyota stands by their product.
Regards,
Mitch H
12/5/2024
Dennis B. VERIFIED CUSTOMER
We were scheduled for an 11:30 time slot and were not out of there until 2:30. Service was fine and staff were polite, however it would be appreciated if we were given a time frame for when the service would be completed so that we could have planned better. After waiting an hour, and realizing that we would be waiting another 2 hours, we inquired about a potential shuttle service, which we also found to be unreliable as we could not get a time frame of when we would be picked up once service was completed. All in all it was frustrating.
12/5/2024
Eduard B. VERIFIED CUSTOMER
Brinda un servicio extraordinario.. estoy muy complacido
12/5/2024
China (Shee-Nah). VERIFIED CUSTOMER
Great team.
12/4/2024
Nabor S. VERIFIED CUSTOMER
10/10 wonderful!
12/4/2024
Wanda M. VERIFIED CUSTOMER
None Thank you
12/4/2024
Toni-Lynn T. VERIFIED CUSTOMER
Kim is beyond helpful and on top of her game
12/4/2024
Lynelle D. VERIFIED CUSTOMER
Don’t take so long n know where the customers car is when it’s done
12/4/2024
Karson R. VERIFIED CUSTOMER
Only reason I came there was because my mechanic told me. It's best if you have toyota do that job.
I just happy the dealership didn't cheat me.
12/4/2024
Michael D. VERIFIED CUSTOMER
Tori was completely professional and efficient
12/4/2024
Rill R. VERIFIED CUSTOMER
Oil change appointment at 11:00 am completed at12:45pm