Since they installed the battery and the clip and the screw was missing maybe they did not screw it one tight enough I don’t know but I think it should have been covered by Bev Smith Toyota. Silva said that it’s not under warranty anymore and that I would have to pay for the clip. I think that was kind of a rip off since I got the battery installed from you.
4/15/2022
Elmer F. VERIFIED CUSTOMER
I arrived at my appointment and my car was taken in right away. My advisor took care of everything and had me out in no time. Thanks Tyler ????
4/15/2022
Daniel M. VERIFIED CUSTOMER
Great service
4/15/2022
Ronald S. VERIFIED CUSTOMER
Tyler was great, a true professional, courteous and knowledgeable.
4/15/2022
Eilaine A. VERIFIED CUSTOMER
I appreciate the time he took to listen to me
4/14/2022
Hiroko S. VERIFIED CUSTOMER
I made reservation 5 days Barre on phone she said my appointment is 4/13 at 9:30 with Tim which I requested to her I want Tim. On 4/12 my appointment is 8am not 9:30am so I went ur dealer at 8am. Lady told me Tim is not in until 9am. Who was changing my appointment to 8am. After service was done and came home. I looked up my email. Ur dealer sent me email and said my appointment has been changed to 8am. I this email on 4/13 at 5:30am without any exponations. I can not accept this kind changes. Too early morning to check email either. However while I was waiting to done for service Tim came to me to say hi. His attitude is very professional way and respectful way to made me feel better. U should not change any appointment but if u need to change appointment u should call me or email me ahead of the time. Thank u
4/14/2022
Rekha S. VERIFIED CUSTOMER
Excellent service.
4/14/2022
Russell H. VERIFIED CUSTOMER
None
4/14/2022
Nacole M. VERIFIED CUSTOMER
Kim is great as always. Shuttle service was quick and friendly. I really enjoyed this experience!
Thank you
4/14/2022
Beverly M. VERIFIED CUSTOMER
I will call the service manager
4/14/2022
Jamie Arevalo. VERIFIED CUSTOMER
I satisfied.
4/14/2022
Eleanor V. VERIFIED CUSTOMER
I was very grateful you allowed me to get the oil change as a drive in and wait. You serviced my car before and my niece Karen Taylor highly recommends you
4/14/2022
Annalane H. VERIFIED CUSTOMER
Tim used every way to get my back headlight fixed we had to wait for the parts but he explained everything to me that’s the part I like I have course look forward to using him every time I come my other two guys weren’t didn’t stay OK thank you I’ve been a customer for a long time
4/14/2022
Sharon G. VERIFIED CUSTOMER
Good job!
4/14/2022
Violet C. VERIFIED CUSTOMER
Staffs are very helpful and
Toyota always mindful of clients
needs about their car.
4/14/2022
James C. VERIFIED CUSTOMER
Funny you won’t let me submit my answer!
4/13/2022
Lobban Sherdon. VERIFIED CUSTOMER
Kim rocks????????????????????????. Please address the smoking of employees in close proximity to customers.
4/13/2022
David L. VERIFIED CUSTOMER
Good job!!
4/13/2022
Steve S. VERIFIED CUSTOMER
Stan was outstanding. Both over the phone and in person. I must tell you I called every shop in the area before bringing my car to you guys including the Toyota dealer in Vero. The straightforward answers I received from Stan on my first call is the reason I brought my car to you guys. I think we are going to sell the car but if I decide to keep it there are things that need to be done and I'll bring it back to you guys thanks again