The fact that someone scrape the front fender of the truck and said nothing.after inspecting the truck I discover a scrape to the front fender.symour had to get someone to buff it out.
4/11/2022
Dotlin W. VERIFIED CUSTOMER
No comment at this time
Thank u
4/11/2022
Angela R. VERIFIED CUSTOMER
Tim is all ways a nice person.and i have good confidence in him
.
4/10/2022
Mary Mclachlan. VERIFIED CUSTOMER
Thank you, Stan
4/10/2022
Carrie F. VERIFIED CUSTOMER
Well donefl I
Well done fire walls
4/10/2022
Luanne P. VERIFIED CUSTOMER
Kim was absolutely awesome and very professional to work with.
4/10/2022
Denise C. VERIFIED CUSTOMER
Stan knows how to take of his customers. I love the dealership.
4/9/2022
Kessner P. VERIFIED CUSTOMER
I just wish it could have been washed and vacuumed
4/9/2022
Suzanne M. VERIFIED CUSTOMER
Stanley should not deal with the public. He did not contact me in a reasonable timeframe and would not explain anything to me when I got to the dealership. I waited too long to receive my car and I do believe it has not been worked on the entire day until I had gotten there. There were other people also complaining to the manager about dealing with Stanley. I understand that this dealership has a very good reputation and I think he is a detriment to your standards of dealing with clients.
4/9/2022
Roneshia W. VERIFIED CUSTOMER
Great job Tyler! I appreciate your help!
4/9/2022
Luis M. VERIFIED CUSTOMER
Tim Is the best service advisor ever!!!
4/9/2022
Michele B. VERIFIED CUSTOMER
2.5 hrs for an oil change and tire rotation!!!!
4/9/2022
Maureen W. VERIFIED CUSTOMER
I was very unsatisfied with the service I receive today April 9, 2022. When I got to the service department I was ask for my name I gave them my name. I was told to have a seat inside and someone will be inside to go over my service no one showed up after sitting inside for a while I went outside for a few minutes I turn around and saw my vehicle pulled up no one had the courtesy of letting me know my vehicle is ready . So I take a closer look and I realize it was my vehicle it could be two of the same vehicle being serviced at the same time overall very bad service in the future I do hope that communication is better and the treatment is better.M.W.
4/9/2022
Daniel D. VERIFIED CUSTOMER
I have my new parts on my car the technician put them out ,when I asked for the parts to go get them back to the auto parts store they are don't want get it to me ,I buying them only 3 months ago and they charge me $841 my car not fixed yet the vehicle have problems......is not good....
4/9/2022
Purney R. VERIFIED CUSTOMER
Thank You For Your ?????????? Services!!!!
4/8/2022
Warner S. VERIFIED CUSTOMER
Easy to work with
4/8/2022
Polly B. VERIFIED CUSTOMER
Thanks again I look forward to talking to Kim
4/8/2022
Jason M. VERIFIED CUSTOMER
Enjoyed the experience
4/8/2022
Patsy D. VERIFIED CUSTOMER
Unlike past experiences with Bev Smith, I had to wait 3 hours for a
battery install which, in my opinion shouldn't have taken more than an
hour at the most. Two hours after they took my car in, no teedback Trom
my service manager Tim. I texted Tim to find out what was going on. Was
my car being serviced? If so, why hadn't anyone informed me as to what
was wrong? I'm glad I didn't include an oil change and tire rotation or l'd
still be there. That was ridiculous. And I'm not a complainer.
4/7/2022
Luis B. VERIFIED CUSTOMER
Timothy did a great job and was super helpful with everything I asked.