Our vehicle was hit while in for service and the friendly service from Jim Johnston & Stan Ruminski was exceptional. Jim immediately took the appropriate action to make things right. Bev Smith Toyota stands behind their word to exceed customer expectations. Thank you again.
3/22/2022
Norma O. VERIFIED CUSTOMER
Great job done. Thank you.
3/22/2022
Bonnie G. VERIFIED CUSTOMER
I am always so impressed with the customer service at your facility. Sylvia was exceptional.
From a very satisfied customer,
Bonnie G
3/22/2022
Petronae K. VERIFIED CUSTOMER
My appointment was 12:00 pm I lef at 1:45 pm was a long time he was very stressed out didn’t like his personality
3/22/2022
Catherine D. VERIFIED CUSTOMER
I was not given all the paperwork that I usually am given. I am referring to the technician report showing the condition of my brakes, tires, and other what's 32 things you inspect. I did call and spoke with the person at the credit desk. But they said they did not have that. Also I was given a paper that was for accounting. I would like to have this paper for my records so that I can correct if there is something wrong. Also I would make a comment about the appropriateness of phone answering. I was taught that you answer the phone by identifying yourself and your department. Not answering with a noise.
3/22/2022
Richard S. VERIFIED CUSTOMER
Yes nice guy
3/21/2022
Paul C. VERIFIED CUSTOMER
Standing is the best
3/21/2022
Marie P. VERIFIED CUSTOMER
So far I m satisfy with the car I don’t know I if something might be wrong next week.
3/20/2022
Yusimy B. VERIFIED CUSTOMER
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3/20/2022
Anthony C. VERIFIED CUSTOMER
Good customer service, on time schedule
3/20/2022
Jenny A. VERIFIED CUSTOMER
Sylvia provided excellent service. However, it took a long time.
3/19/2022
Tricia D. VERIFIED CUSTOMER
Was my first appointment with the service department since my purchase and I was very overall impressed. Tyler was able to have my vehicle serviced in a timely manner. Appreciated the texts that kept me updated on the status of my vehicle. Tyler was very professional and polite.
3/19/2022
Daniel N. VERIFIED CUSTOMER
My advisor was the best
3/19/2022
Jose N. VERIFIED CUSTOMER
Kim Is Awesome!
3/19/2022
Jose Jesus. VERIFIED CUSTOMER
Rafael Salcedo.
He was a very helpful, attentive and pleasant person in the functions of his work. Good job
3/19/2022
Jessie H. VERIFIED CUSTOMER
Rapheal is one of the most professional guys I met in any industry !
3/18/2022
Claudia F. VERIFIED CUSTOMER
It was an awesome experience. The staff was really great. The service advisor Rafael Salcedo was so respectful and helpful. I was really pleased with him. They treat you so nicely that it encourages you to buy a car. Thank you.