They did a terrible job! I paid for a full detail! They didn’t even cleaned up the rooftop of the truck! That’s where the spots that need to be removed are! So I spoke to the manager Jim Johnston he advised me to bring the RAV4 back to redo the detail! Which is making me very up set because I have to live my truck there again! The truck was there from 7:30 am through 4:22 afternoon, still not done what they were paid to do!!! I been buying cars and 4Runners from Toyota since 2006. And done all my services there! This is the 1st time that I am very unsatisfied!
3/8/2022
Susan A. VERIFIED CUSTOMER
Kim is an asset to BEV SMITH TOYOTA!!
3/8/2022
Lucinda K. VERIFIED CUSTOMER
I was very happy that I was in & out within 30 minutes. Also, happy no one asked if I wanted to sell my car. It was a great day.
3/8/2022
Andres V. VERIFIED CUSTOMER
Tim is amazing
3/8/2022
Larry L. VERIFIED CUSTOMER
Very professional and attentive to my needs
3/8/2022
Marcia D. VERIFIED CUSTOMER
Excellent service
3/7/2022
Cindia G. VERIFIED CUSTOMER
Tyler is excellent service advisor.
3/7/2022
Floriana A. VERIFIED CUSTOMER
Go Stan!
3/7/2022
Cassandra A. VERIFIED CUSTOMER
Was not pleased had appointment at 12pm did not leave until 3 service person did not respond back to me during this time I have never been treated like this before this service was very unprofessional.
3/6/2022
Vivine A. VERIFIED CUSTOMER
Good customer service
3/6/2022
Eloise S. VERIFIED CUSTOMER
Tyler is very professional and kind. One of your best. Your service center is great!!
3/6/2022
Zidor C. VERIFIED CUSTOMER
Disappointed, unprofessional. After over five years trying to pay off a car specially during the pandemic I was shocked to receive that type of service . I think I should try to make you pay off my remaining balance.
3/6/2022
Susan R. VERIFIED CUSTOMER
The only person in service department I will deal with is Tyler. Had such bad experience with Bev Smith. Over many years it reads like a night terror He brings a calming effect. He is the only good thing about Bev Smith
3/6/2022
Susan R. VERIFIED CUSTOMER
The only person in service department I will deal with is Tyler. Had such bad experience with Bev Smith. Over many years it reads like a night terror He brings a calming effect. He is the only good thing about Bev Smith
3/6/2022
Yvonne K. VERIFIED CUSTOMER
Maybe in a few months i reach out and get an appraisal on my car.
3/6/2022
Mario D. VERIFIED CUSTOMER
Rafael is simply awesome. He cares about his customers and went above and beyond for me. I was impressed with every aspect of his service. Please give him a raise or bonus. He deserves it.
3/5/2022
Bruce K. VERIFIED CUSTOMER
Stan has always been great. I enjoy bringing my car to Stan. He’s so polite and always answers my needs and I feel I get great service. We were in and out very quick. He updates everything with me. It’s always a pleasure.