Tori is wonderful!!! Very friendly and knowledgeable.
3/4/2025
Jimmy L. VERIFIED CUSTOMER
I bought the vehicle in a few weeks ago because I had a nail in the tire. They completed the repair and rotated the tires. I don't know what was done, but the tire pressure sensor has been acting odd since I bought it in again. Several days later the vehicle was returned and I was advised the TWPS problem was corrected when in fact it was not.
3/3/2025
Deborah B. VERIFIED CUSTOMER
Tori is great! It is always a pleasure to work with her
3/3/2025
Todd S. VERIFIED CUSTOMER
Janina always provides top notch customer service. She is an asset to you company.
3/3/2025
Erica D. VERIFIED CUSTOMER
Excellent
3/2/2025
Susan M. VERIFIED CUSTOMER
Fast efficient friendly service
3/2/2025
Katherine Ann. VERIFIED CUSTOMER
Natoriea is The Best service representative. She is thorough , honest, and trustworthy. Excited about what she does and always goes above and beyond for me. I text her when I would like to come in and it’s available. Natoriea has been my service rep. From the first time I came into Bev Smith Toyota. I hope and pray the Tory is recognized for her commitment to customer service.
3/2/2025
David H. VERIFIED CUSTOMER
Great
3/2/2025
Diego E. VERIFIED CUSTOMER
Heaven is great! She’s always very helpful and gives information about what your vehicle needs without being pushy.
I’ve had Heaven worked with me a few times, and she’s always been great!
3/2/2025
Robert H. VERIFIED CUSTOMER
I actually put on Facebook first time in years. I’ve been happier at a service place. Thank you.
3/2/2025
Nicolas R. VERIFIED CUSTOMER
Thank you
3/1/2025
Joe C. VERIFIED CUSTOMER
Natoreia was great and very professional. I enjoyed working with. What disappointed me is I just bought the car from you in November and I already have to replace the brakes on it and replace filters. Should this all been taken care of with an inspection of the car before I bought it? I also don't understand how the wheel lock works on my 3 tires but not on the front passenger tire. I don't believe this. How come this was not told to me when I brought the car in after I bought it to replace the bad front brakes that was on the car when I bought it. I don't want to be one of those people, but I can say I will not buy another used car from there.
3/1/2025
Christine M. VERIFIED CUSTOMER
Very friendly and professional. Suggested I should bring it back if any further problem's.
3/1/2025
Howard Sinclair. VERIFIED CUSTOMER
Had 9AM appointment for oil change. Showed up at 8:45AM. Did not get my vehicle until 11:45AM. Kim explained that the shop was backed up but over 3hrs for an oil change is kind of ridiculous.
3/1/2025
Russell G. VERIFIED CUSTOMER
Never been disappointed with Kim. The Best.
3/1/2025
Robin M. VERIFIED CUSTOMER
Not sure if you got my comments. Jamina was great and quick and the driver that drove me home and then picked me up was superb.Thank you
3/1/2025
Maria G. VERIFIED CUSTOMER
Everyone whom we spoke to were very friendly, helpful and informative to the repairs that had to be done on the vehicle. Thank you!
3/1/2025
Evangeline W. VERIFIED CUSTOMER
Always treated very well
2/28/2025
Polly F. VERIFIED CUSTOMER
Bev Smith and Kim are the best.
2/28/2025
Lucianie J. VERIFIED CUSTOMER
That was very fast service , and Kim had good customer service.