Kim is very professional but at the same time makes you feel at home! She makes you feel relaxed even if you are facing a large repair bill. Kim does not try to scare you or cause you to have a panic attack! She is very comforting while she is letting you know the seriousness of the repair. Kim is definitely an asset to Bev Smith Toyota!
12/29/2021
Nick F. VERIFIED CUSTOMER
Really good service
12/29/2021
Jennyfer M. VERIFIED CUSTOMER
Thanks
12/29/2021
Bruno P. VERIFIED CUSTOMER
Very happy to come to see you guys good job ????
12/29/2021
Susan W. VERIFIED CUSTOMER
Always a pleasure to work with Bev Smith Toyota. I know my car will be taken care of
12/29/2021
Jorge Constantino. VERIFIED CUSTOMER
I take my car battery because it wasn’t working. At first they said to him that the battery had a full replacement. Then he call again the tech and told them that it’s supposed to be only half. They make me pay 130 for a replacement of a battery that only had 56,000 miles. Also their attention was the worst. He was just talking that he need to hurry up because he was leaving at 5:00. For me it’s the first and last visit to the dealer and I was thinking on February go and by a Highlander but I prefer to drive to West Palm where the customers are treated with respect.
12/29/2021
Teresa K. VERIFIED CUSTOMER
Only wish I could get w free working key fob
12/29/2021
Melissa R. VERIFIED CUSTOMER
I just want to say that Kim and the staff did a great job taking care of my car’s problem and made sure I had what I needed. She made sure I was informed every step of the way and did so in a professional and friendly manner. I will definitely come back for all my service needs, thank you!
12/28/2021
Kenel S. VERIFIED CUSTOMER
Rafael was excellent as usual!
12/28/2021
Bruno P. VERIFIED CUSTOMER
Good job ????
12/28/2021
Robert R. VERIFIED CUSTOMER
Everyone was so Helpful
12/28/2021
Maggie A. VERIFIED CUSTOMER
Thanks! Timothy was great!
12/28/2021
Enithe A. VERIFIED CUSTOMER
They make you wait too long
12/28/2021
Josephine B. VERIFIED CUSTOMER
She great
12/28/2021
Violet C. VERIFIED CUSTOMER
Very thoroughly checked.
Stan was honest, I may use the
Service again when I'm in Florida.
12/28/2021
Judith C. VERIFIED CUSTOMER
Excellent service. Live my vehicle.
12/28/2021
Marguerete J. VERIFIED CUSTOMER
When I first arrived, I was completely dissatisfied because they could not find my appointment and I had to either wait 3 to 4 hours or set up another appointment. When I called to make another appointment, I was so pleased that Mr. Joseph Stephen was on the other line and was able to find my appointment with ease. He suggested that I come right back to the dealership and he will take care of me.I had just reached home and decided to go back to the dealership. Mr. Stephen saved the day providing unparalleled service. I was also assisted by a gentleman name Alex who was walking around making sure that the place was neat. I was not acquainted with the coffee machine and he came to offer his help. I greatly appreciated that. I took the opportunity to speak to the manager and made some positive comments about both of them.
12/28/2021
Carrie F. VERIFIED CUSTOMER
Tim is right on when we bring our truck and car in. Very professional.
12/28/2021
Bruce H. VERIFIED CUSTOMER
Helpful. Friendly. Knowledgeable. Speaks English. Listens to the customer.
12/28/2021
Charles S. VERIFIED CUSTOMER
Kim is amazing. Always feel confident when dealing with her. She takes time to explain everything and answer questions I may have.