Very polite,knowledgeable and is always trying to find a way to help me save.
12/20/2021
Kevin C. VERIFIED CUSTOMER
Mike is a great asset to your dealership.
12/19/2021
Eloise S. VERIFIED CUSTOMER
Professional and kind
12/19/2021
Gwendolyn P. VERIFIED CUSTOMER
Job well done
12/19/2021
Leticia G. VERIFIED CUSTOMER
Es muy servicial y todo muy profesional muy contento x todos los cervicios gracias
12/19/2021
Daniel D. VERIFIED CUSTOMER
We bought a new prime and left the old one behind drove home in a new car. Thank you Danny and Sharon Delo
12/19/2021
Aroon R. VERIFIED CUSTOMER
My 2021 Highlander Hybrid was in for a dead battery issue the 2nd time, 5k miles service and a wind noise from the front windshield area. I was told it would be done in a 1-2 days. Then Bev Smith Service technician damaged my SUV by running over the vehicle lift arm and punctured my RF tire and damaged my rim. Took almost 2 weeks for repairs. Mike did not keep me informed in a timely manner as to my vehicle status nor did he provide a rental to replace my vehicle damaged under BS Toyota care. I called several times and he said he did not get the messages. I spoke to multiple BDC representatives, Relations manager, Jennifer, and Service Manager,Jim, who told me the damage was so small that I would not even notice, but they decided to fix it anyways. Missing a chunk of metal off my rim is substantial and I would notice. When I first left my car for service, I was told by Mike that he did not have any rental vehicles - this was false since I know of other people who got rentals at the same dealer later that week. My vehicle was given back to me with bugs and dirt all over, although I just had it washed and detailed prior to bringing it to dealer. This is absolutely horrible customer service.
12/19/2021
David S. VERIFIED CUSTOMER
None none that I can think of
12/18/2021
Loretta V. VERIFIED CUSTOMER
Mike was very pleasant!!
12/18/2021
Audrey S. VERIFIED CUSTOMER
I was completely satisfied with the service my car received at Toyota. Tyler, gets an AA+ from me. He is exceptional!! I will never take my Prius to any other maintenance shop. The staff is patient and explains everything that your car needs before beginning service on my car. Thanks very much.
12/18/2021
Marcel J. VERIFIED CUSTOMER
Tyler has excellent customer service skill and knowledgeable
12/18/2021
Rachael R. VERIFIED CUSTOMER
Yes he got me in and very fast very honest he keeps me coming back for service
12/18/2021
John R. VERIFIED CUSTOMER
Excellent service provided and will return for future services. (I am a new resident of Port St. Lucie)
12/18/2021
Luis C. VERIFIED CUSTOMER
Great job thanks
12/18/2021
Mark K. VERIFIED CUSTOMER
Kim was fantastic! What service is supposed to be!
12/18/2021
William S. VERIFIED CUSTOMER
Tim provided the best care I could have asked for.
12/17/2021
Luisin S. VERIFIED CUSTOMER
Good job
12/17/2021
Joann B. VERIFIED CUSTOMER
I was in and out in just less that an hour. Service advisor answer all my questions about my vehicle. Very satisfied with service department.
12/17/2021
Paul W. VERIFIED CUSTOMER
Very efficient.
12/17/2021
Gina P. VERIFIED CUSTOMER
Kim is AMAZING from day 1 I will alway and forever schedule my maintenance with her. She keeps me informed every step of the way and answers all of my questions. She has wonderful customer service and goes above and beyond for her customers always never fails.