I have been dealing with Kim for several years now. I find her to be highly professional and knowledgeable. She is truly a credit to Bev Smith.
10/1/2024
Christelle M. VERIFIED CUSTOMER
Rude service tech,Paige.
9/30/2024
Francis M. VERIFIED CUSTOMER
Kim was exceptionally helpful and was prepared when I got to the dealership and explained all of my options and the associated costs. Excellent
9/30/2024
Judy S. VERIFIED CUSTOMER
Very friendly, welcoming, nice and professional.
9/30/2024
Fedee A. VERIFIED CUSTOMER
Hi! As of now am getting 18 mpg, h-way or city , as stated and mentioned, upon reaching 10,000 miles should be 19-22 mpg. Any adjustment or recommendation, thank you in advance.
Albalos, D
9/30/2024
Liz R. VERIFIED CUSTOMER
Love it
9/29/2024
Peter D. VERIFIED CUSTOMER
I called needing a replacement headlight bulb. The person on the phone identified my care in your records as I get all my service at your dealership and she checked with the parts department saying they had the bulb and gave me an appointment. I drove up from Stuart for the appointment waited an hour only to have them say they quoted the wrong part. That did not have the bulb and would have to order it and I would have to make another appointment. I called verified my make model and VIN and they could not verify they had the correct part for my headlight. 3 hours of Saturday only
To be quoted it would cost $350 to replace a headlight bulb. Really ? I ordered the part from Amazon and replaced it myself for the cost of the bulb $79.00 . I think you’re trying to fleece me.
9/29/2024
Judith S. VERIFIED CUSTOMER
You were all very helpful, thank you
9/28/2024
Myrlouse V. VERIFIED CUSTOMER
Tyler been very professional and friendly. A pleasure to have him as my advisor.
9/28/2024
Jade K. VERIFIED CUSTOMER
Told when called to schedule there was an issue with my back tire when I arrived I said it again. When they called to say it was ready but didn't find anything in my tire screw staple losing air etc. I told them to get some soapy water and double check because I saw it myself after there was an issue and light came on. I also stated o put air in just to come in to shop. They checked again and did find it, stating it couldn't be repaired it had to be replaced. $266 dollars later as they said it wasn't included in my service contract. Then when I take it home not all four tires were at the same pressure. If they were supposed to rotate them and the new one wound up in same place how was it rotated as stated? Not happy at all.
9/28/2024
Gustafson B. VERIFIED CUSTOMER
Very professional and pleasant.
9/28/2024
Euphemia W. VERIFIED CUSTOMER
Ok
9/28/2024
Cynthia W. VERIFIED CUSTOMER
Kim is the best, she is very knowledgeable and communicates every detail from the moment you drop off the car to the time service is completed. She also has a great personality.
9/27/2024
Sara T. VERIFIED CUSTOMER
Also was plaeased with the help and concern from Natoriea Lundy
9/27/2024
Robin C. VERIFIED CUSTOMER
I wish you could mage the Toyota app work for my car
9/27/2024
Edgar S. VERIFIED CUSTOMER
Excellent service
9/27/2024
Alan S. VERIFIED CUSTOMER
Tori is amazing!!!
9/27/2024
Joseph P. VERIFIED CUSTOMER
Anthony was very good thank you Anthony for today see you next serviven on my 2018 toyota tacoma have a great day