Mismanagement bought 5 vehicles from Bev smith since 2009 , which were tundras and 4Runners and past service and negotiation exceeded all treasure coast dealers! So I recommended to family and friends but now you prioritize the customer experience in service and sales , bought my last tundra Deerfield because there we’re negotiable to Toyota loyal customer which your not (vip) . As far as recent visit never saw Tyler until after second time my truck went to service and when they pulled up I had to locate him , overall no structure or guidance for any of the service associates at front line , plenty head count no leadership. Sad.
9/7/2024
Zeb W. VERIFIED CUSTOMER
Good service
9/7/2024
Darin A. VERIFIED CUSTOMER
Very professional and very knowledgeable
9/7/2024
Mary P. VERIFIED CUSTOMER
Kim is always prompt, courteous, and professional. Very knowledgeable of the job she is doing.
9/6/2024
James A. VERIFIED CUSTOMER
Totally satisfied, Kim is the BEST!!!!
9/6/2024
Rachel K. VERIFIED CUSTOMER
Kim is always sweet and treats me good every single time I come
9/6/2024
Eugene G. VERIFIED CUSTOMER
Tori was great! The service was prompt and exceptional and again Tori was a delight to work with. Thank you
9/6/2024
Kendra C. VERIFIED CUSTOMER
I have worked with Kim for many,many years .. she communicates well,
Very friendly and thorough in discussing/ explaining issues .. Kim is a
“Keeper” !! Please keep her ????
9/6/2024
Nancy S. VERIFIED CUSTOMER
Kim was very helpful and courteous.
9/5/2024
William L. VERIFIED CUSTOMER
I called last week make an appointment to have my car doorhandles fixed. I asked the person on the phone if they had the car door handles I was put on hold and told yes. It was about a 10 days notice. I called yesterday and asked again when confirming my appointment you have the parts for the car yes? I was told they had the parts. I need a new tire. Also I had to takeoff time from work to get there. Anthony told me that they fix the tire but could not fix the doorhandles because they did not Have the parts there. I was very confused. This is a big inconvenience because, as I said previously, I had to take time off from work to come in today to get this done and I was diligent about making sure you knew what I needed Before I came in.
9/5/2024
Dave B. VERIFIED CUSTOMER
Very informative about what vehicle needed. Juggled my husband on phone and myself in waiting area and our questions .
9/5/2024
Michelle H. VERIFIED CUSTOMER
Jamina was very pleasant. She handled my service appointment in a professional manner.
9/5/2024
Cassive S. VERIFIED CUSTOMER
Good
9/5/2024
Steve L. VERIFIED CUSTOMER
????????????
9/5/2024
Michelle H. VERIFIED CUSTOMER
Anthony Harrison was professional and very helpful. He made sure that my vehicle was serviced quickly and kept me informed of its progress while I waited at the dealership.
9/4/2024
Richenel J. VERIFIED CUSTOMER
I m ok
With the service
Only my car runs too slowly sometimes
9/4/2024
Carmen P. VERIFIED CUSTOMER
Thank you for the excellent quick service Tyler!
9/4/2024
Cindy S. VERIFIED CUSTOMER
Kim is the best! She is knowledgeable and friendly.