My only comment is that I don’t know who Christian is and my survey response should reflect my service with ZANA - who was absolutely incredible.
10/6/2024
Jeffrey G. VERIFIED CUSTOMER
Tried up sell me on a few things - but trying to sell me tires (just because they were on sale) is ridiculous. I’ve got 40k on the original tires - said there was some uneven wear on inner parts of tires - BS - got plenty of tread left. - wasn’t real happy about that.
10/5/2024
Gabriel J. VERIFIED CUSTOMER
Very bad and inconsistent service. Wrong tires were put on my car twice. Trim pieces was put on improperly.
10/4/2024
Olivia B. VERIFIED CUSTOMER
Zena was awesome at returning calls ans letting me know pricing prior to fixing my vehicle
10/2/2024
Rebecca G. VERIFIED CUSTOMER
She would not call me back even though I called several times and left voicemail. I had to drive 40 miles to have a sit down with the Serbice Manager. I would never go back to this dealership.
9/25/2024
Coleman S. VERIFIED CUSTOMER
Averi, has great customer service and doing a super job. Thank you.
9/16/2024
Robert W. VERIFIED CUSTOMER
The service was good
9/15/2024
Jerre E. VERIFIED CUSTOMER
Excellent service thanks
9/15/2024
Luis R. VERIFIED CUSTOMER
Outstanding service! Thank you!
9/11/2024
Debra D. VERIFIED CUSTOMER
I love dealing with Baytown Service Dept.. Always a pleasant visit with them..They do an Awesome Job..
9/9/2024
Cheryl S. VERIFIED CUSTOMER
Avery and the entire Community crew has always done an awesome job. I have been a loyal customer with my last 2 vehicles since 2013??????????