Because, I was under the assumption that tires and rims were covered in my contract. Now you all are telling me that I have to pay extra for a tire that is needed. I don’t understand why I am paying an extra fee in my contract, if you all are not going to honor it.
9/21/2022
William R. VERIFIED CUSTOMER
Julie was friendly and took care of me as soon as I walked in the door. Always a great experience when I come in for service.
9/16/2022
Rebecca S. VERIFIED CUSTOMER
Service above and beyond expectations. Always a pleasure to get my Soul serviced at Community and Shermon followed up on every issue including repairing the car wash so my car could come home clean
9/16/2022
Raymond B. VERIFIED CUSTOMER
Job well done.
9/15/2022
Rebekah L. VERIFIED CUSTOMER
Always a good visit to get my car serviced and get the latest on what my car needs.
9/14/2022
Elizabeth G. VERIFIED CUSTOMER
You are doing amazing! Thank you for always making us feel welcome ????
9/10/2022
Lesly A. VERIFIED CUSTOMER
Julie is AWESOME!
9/10/2022
Dalina V. VERIFIED CUSTOMER
Julie was out the door as soon as I pulled up to the service department. She made sure my vehicle was taken care of and kept me apprised of the progress. She's awesome!
9/10/2022
April G. VERIFIED CUSTOMER
Julie is very professional, friendly and a pleasure to talk to! She made the whole experience great.
9/9/2022
Adrienne H. VERIFIED CUSTOMER
Too many comments to write in this little box.
9/6/2022
Makalia B. VERIFIED CUSTOMER
She was very good and helped me in every possible way!
9/5/2022
Juana R. VERIFIED CUSTOMER
I have been back and fourth dropping off my vehicle. That my check engine light is still on. Which every has tried what she could. She tried to get me a rental but the rental won’t be approved until I leave the vehicle, unfortunately I don’t have much time to keep going and coming to your office. I have been back and fourth with Kia. I will reach out tomorrow to my extended warranty and to Kia’s management. I am very disappointed in the service that was done. As far as Avery she is wonderful. It’s about the time I need to get my inspection and I won’t pass due to my engine light still on and my car still trying to turn off. Not satisfied at all
9/2/2022
JAMIE H. VERIFIED CUSTOMER
There were some communication issues but overall the service was great and they took good care of me and my car
8/31/2022
Diego G. VERIFIED CUSTOMER
The service was great .
8/27/2022
Sherry L. VERIFIED CUSTOMER
She was rude in her explanation regarding the extended warranty on my car when I dropped it off and after my car had been diagnosed when I asked her about how much I was going to have to pay. She acted as if I was bothering her or she had some type of attitude. She just made me feel uncomfortable during the process.
8/25/2022
Charles B. VERIFIED CUSTOMER
Very fast and efficient service
8/25/2022
Milinda H. VERIFIED CUSTOMER
There was not a sticker put on my car for the next oil change . That would have been helpful reminder