They were super nice and cleaned my car very well. and they had it done at the time i said i needed it done!
8/11/2024
Ivis J. VERIFIED CUSTOMER
I’m really satisfied with the customer service and all the help that Averi Darbonne gave me. Communication was always great she make me feel comfortable to tell her my concerns and most definitely I will recommend somebody to go to the community Kia
7/30/2024
Mitchell E. VERIFIED CUSTOMER
Bad communication from everyone including Roy the service manager. No one would call me I had to keep calling them for updates. Also sales manager make a decision not to call or help.
7/19/2024
Pauline Q. VERIFIED CUSTOMER
Thank you Averi for all that you did. See you soon
5/17/2024
Tyler W. VERIFIED CUSTOMER
Emily was awesome to deal with ! She immediately took care of me as soon as I came into the dealership. She went above and beyond to make sure my vehicle was serviced timely and issues fixed that i brought up.
- Tyler
4/8/2024
Shirley P. VERIFIED CUSTOMER
Everyone at Community Kia is always so pleasant and helpful.
3/21/2024
Veronica J. VERIFIED CUSTOMER
Great service
3/21/2024
Linda M. VERIFIED CUSTOMER
Real Satisfy
3/15/2024
Cynthia S. VERIFIED CUSTOMER
Thanks
3/15/2024
Community T. VERIFIED CUSTOMER
The vehicle was there for almost 1 month I got one call during that time frame then a text message saying my vehicle was ready and they fixed an issue that was not asked to be fixed
3/12/2024
Sandra T. VERIFIED CUSTOMER
Excellent service. Would highly recommend Community Kia!
3/8/2024
Joshua D. VERIFIED CUSTOMER
Dusten and the Kia staff was very straightforward and hardworking took my Kia in had a fuel problem would not start in mornings they fix the problem gave me a loner car and treated me like family great team great dealership great experience thanks again !!!!
2/26/2024
Gary B. VERIFIED CUSTOMER
Averi is amazing! She's my favorite!!! I tell her I'm her favorite!!! She's so sweet and always does a great job!
2/24/2024
Donnette S. VERIFIED CUSTOMER
Was told my vehicles CV AXLE was on back order. So I waited weeks. Still told it’s on back order. So I decided to call a KIA dealership in Houston. He said they didn’t have CV axle but he told me 3 KIA dealerships in the area that had plenty. So I called and asked for parts department. They had some and I had to call KIA Baytown and tell them then they got the part. They never checked with another KIA. I had to find the part myself. Then when I brought it in for them to fix it, as I was leaving someone had taken stuff napkins, air fresheners, pens etc out of my glove box and had it all over my passenger side floor. No reason for anyone to be in the glove box. Do better KIA!! Piss poor customer service. When I call service all they say is Kia please hold. Crappy! I had an extended warranty that was paying for my parts, not cash. Guess that’s why no one cared to find my part but me. SAD.
2/23/2024
Lora P. VERIFIED CUSTOMER
Averi is a pleasure She is always a courteous professional.
2/22/2024
Eileen R. VERIFIED CUSTOMER
Just waiting on a part
2/22/2024
Ben S. VERIFIED CUSTOMER
Went in for oil change and state inspection. Waited two hours to find out the machine broke right before they got to my car. Then while washing my car the bent my front license plate to 90 degrees.
2/21/2024
Wanda S. VERIFIED CUSTOMER
You charged me $35 to replace a brake light. That was really to much!!