Julie always goes above and beyond in providing excellent customer service. This seems to be severely lacking these days and is much appreciated!
6/15/2022
Donna J. VERIFIED CUSTOMER
Keep up the good work.
6/12/2022
Deborah P. VERIFIED CUSTOMER
As always, your Customer Service people are professional and knowledgeable.
6/12/2022
Raquel T. VERIFIED CUSTOMER
Julie is always so nice and informative. Expresses true care and concern.
6/11/2022
Cheryl F. VERIFIED CUSTOMER
Appreciated Status update by Mary!
6/10/2022
Mildred B. VERIFIED CUSTOMER
As always, Kia provides the ultimate customer service and friendly staff.
Julie is the best!
6/9/2022
Beverly R. VERIFIED CUSTOMER
Mary provided great customer service and ensured the problem with our vehicle was resolved. This was the second time we brought our vehicle in for service for the same issue within a week. We were pleasantly surprised by the response of the Service Dept to resolve our issue and compensate us for the work performed the first visit. As a result, we will be returning for future repairs.
6/9/2022
Marcus J. VERIFIED CUSTOMER
Service was great as usual and Mary was very easy to work with! I’ve been coming to this dealership since i bought my car and will continue my service here
6/4/2022
Ben S. VERIFIED CUSTOMER
Julie is always friendly and helpful. She goes out of her way to make you feel comfortable and address any issues you may have. Community Kia is not the closest dealership to me for service but the drive is worth it.
6/4/2022
Linda D. VERIFIED CUSTOMER
Always friendly and professional
6/3/2022
Martin B. VERIFIED CUSTOMER
Concerned that the same undefined error will reappear again.
6/2/2022
Robert A. VERIFIED CUSTOMER
The Right Answer every time!
5/28/2022
Cartopia (. VERIFIED CUSTOMER
Mary did a fine job. She found the issue aninformed me in a timely manner. She even let me know when the tires were running late. Very good service, Satisfied customer..
5/27/2022
Beverly R. VERIFIED CUSTOMER
Mary in the Service Department went above and beyond to ensure our car was repaired and communicated with me throughout the process. She is an asset to the Service Department at Community Kia in Baytown.
5/26/2022
Erin S. VERIFIED CUSTOMER
The tow process in took several hours which seemed too long when the tow company is within sight distance of where I was. Then it took over a day for car to be looked at and then several more days for a diagnosis. Just seemed like it took a while longer than it should. The staff were very helpful and courteous though. Especially in answering my questions and letting me know where we were in the process. They were very professional and a pleasure to deal with. Also find it crazy that my car is only a couple months old and I wasn’t provided a loaner car when my car was getting serviced for a check engine light.
5/26/2022
Daniel Y. VERIFIED CUSTOMER
Very good service department. It just took forever to get the part in, but that wasn’t KIA’S fault. Great job.
5/22/2022
Christina S. VERIFIED CUSTOMER
Mary was awesome! She kept me informed from start to finish and the job was done perfectly. I would recommend this location to anyone.
5/22/2022
Carla G. VERIFIED CUSTOMER
Julie thank you so much for everything you done
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5/22/2022
Charles C. VERIFIED CUSTOMER
Mary was thorough in her explanation of diagnosis of my car problem and solution
5/21/2022
Patricia W. VERIFIED CUSTOMER
The person who check me and escorted me to my car and moved it so I was able to get in it.