Mario was great. He took the time to give me correct information regarding my service request. I mistakenly asked the gentleman in the cubicle behind Mario the same question (not knowing which one was Mario). That gentleman gave me an off the cuff answer to my question, without looking up the information, which was not even close to what Mario gave me. I’ll chalk it up to him being new & still learning. Mario is a keeper!!
1/29/2022
Timothy N. VERIFIED CUSTOMER
Great service experience.
Services were top notch, as always at Home Motors.
1/28/2022
Lisa N. VERIFIED CUSTOMER
I was told on arrival the service would be about an hour. An hour and a half when by and still nothing, a service representative came in and i asked if he could find out how much longer for my vehicle, he said sure no problem. I guess it wasn’t a problem for him as he never checked or came back to give me an update. 2 hours now have gone by so I went to the counter and asked the person to please check on my vehicle, she took my paper to see who the advisor was and he was in the parts area so she asked him the status and he replied why are you asking me, she responded because you wrote up the service order. He went out and was looking around trying to find the paper work and the car. I paid my bill asked for the key and the lady said I didn’t get your key ask the advisor.
I went to his cubical area and waited about 5 minutes as he was on the phone when the shuttle driver asked me if i was waiting for a ride or did i need something. I said just my keys so I can make it to my appointment, the advisor heard and said oh your keys are in the car.
In all the years i have been going to Home Motors for service and to purchase cars this was the worst service i have received. As a customer my time to is valuable and that is why i scheduled an appointment. Had an update or even a sense of urgency after all that time would have made a big difference in the unprofessional service i did not get.
1/28/2022
Jeff R. VERIFIED CUSTOMER
Antonio is a very professional, courteous young man. Very happy with his service.
1/28/2022
Will H. VERIFIED CUSTOMER
Everyone was amazing!
1/27/2022
Bob &. VERIFIED CUSTOMER
Excellent service from Mario!
1/23/2022
Ginette P. VERIFIED CUSTOMER
Very professional and friendly. The service was done very quickly! I am very satisfied! Thanks!
1/22/2022
John K. VERIFIED CUSTOMER
The customer service displayed by the members of Home Motors was fantastic. In particular Alejandro Bravo. He provided me with timely updates and even gave me his cell phone number if I had any questions or concerns. Home Motors is great. Thank you. John K
1/22/2022
Redline Performance. VERIFIED CUSTOMER
We are completely satisfied. Jose in the service team always meets or exceeds our expectations.
1/21/2022
Jose O. VERIFIED CUSTOMER
Good service excellent job
1/19/2022
Atanacio C. VERIFIED CUSTOMER
There's no need for that. Thank you.
1/18/2022
Ronald C. VERIFIED CUSTOMER
Employee’s worked hard and thoughtful. Thank you for your good service.
1/18/2022
Jeannette B. VERIFIED CUSTOMER
Antonio was amazing; he was polite, helpful, informative, and great at keeping me informed from drop off to pick up. Home Motors has the BEST service!
1/18/2022
Mark W. VERIFIED CUSTOMER
Excellent service, prompt and efficient! Thank you!
1/16/2022
Chris F. VERIFIED CUSTOMER
Hector was great
1/15/2022
Jordan W. VERIFIED CUSTOMER
Mario was a lot of help so much that I bought pizza for him and the guys in detail
1/15/2022
Precilla F. VERIFIED CUSTOMER
Alejandro you are THE MAN!!
1/15/2022
James S. VERIFIED CUSTOMER
Always like home motors cleanliness and the staff is friendly
1/15/2022
Steve A. VERIFIED CUSTOMER
Mario was very professional and kind. Work was done ahead of schedule with high quality results.
1/12/2022
Kory S. VERIFIED CUSTOMER
Did very well keeping me informed with the status of my vehicle. Very personable. Very easy to work with from a customer standpoint.