great service writer with great customer service etiquette....
4/10/2022
Jesus P. VERIFIED CUSTOMER
The only thing I don’t like it’s the wait time
4/10/2022
Lisa A. VERIFIED CUSTOMER
The only error I had was a car wash was not done, which was included in my service, I told one of the associates and he took my car and did a quick wash of 10 minutes or less. My car was still a bit dirty. Lisa
4/9/2022
Araceli G. VERIFIED CUSTOMER
I felt uncomfortable with Luis confronting me with my last service issue, will contact manager with details .
4/9/2022
Maria M. VERIFIED CUSTOMER
There was an excellent service in general
4/9/2022
Juan Pablo. VERIFIED CUSTOMER
Great
4/9/2022
Hector H. VERIFIED CUSTOMER
The recall verification was left without the recall number. I made a line in the DMV just to be turned away. I had to go back to pick another verifification form, waisted so much time. Extremely disappointed
4/8/2022
Nancy C. VERIFIED CUSTOMER
Excellent customer service
4/8/2022
Jerry M. VERIFIED CUSTOMER
He was kind and very nice, took care of my vehicle.
4/8/2022
Jose A. VERIFIED CUSTOMER
I like LA downtown honda because they treat you well and serve you even without an appointment
4/8/2022
Jose P. VERIFIED CUSTOMER
Muchísimas gracias al señor Jackson y por su amabilidad y su gran experiencia gracias por tomar su tiempo y explicarme todos los detalles de mi auto le estoy muy agradecido gracias honda por tener personas como el señor Jackson.
4/8/2022
Anibal S. VERIFIED CUSTOMER
Excellent service and faster! I always recommend honda! Thanks!!!!!!
4/8/2022
Charlee E. VERIFIED CUSTOMER
Kesean was awesome and very helpful!
4/8/2022
Michael C. VERIFIED CUSTOMER
Service ran 2x over the time promised
Several parts that I confirmed in advance with the service department were available , were in fact not available and not communicated to me until after the 3 hour wait time.
First visit was great, very efficient, this visit felt like all of my other Honda Dealer service experiences, not thorough and insincere.
4/7/2022
Cheyenne C. VERIFIED CUSTOMER
Great job , appreciated the customer service and the time efficiency with completing vehicle thank you
4/7/2022
Charlotte S. VERIFIED CUSTOMER
Kesean did an amazing job keeping me updated about the status of my vehicle and ensuring that everything was explained clearly and done in a timely manner. I’m very happy with the service I received from him.
4/7/2022
Esmeralda V. VERIFIED CUSTOMER
Very satisfied but I don’t know why I’d be charged 250 for a gas cap replacement. I think that’s way too much but I really loved steven’s energy and politeness.
4/7/2022
Mark W. VERIFIED CUSTOMER
Daniel Araujo was very professional and courteous offered future services advice according to my car service history that I may have done at Honda of downtown los angeles at a future time.
4/6/2022
Beth K. VERIFIED CUSTOMER
Kesean was courteous, professional, and efficient.