We have to wait for weeks for the car to be fix because shortages of auto parts.
What can we say or what can we do.but wait till the dealer gets the part to get the car fix. Car under warranty per factory 6k only Really disappointing!!!
3/31/2022
Jackeline V. VERIFIED CUSTOMER
Very great customer service. Very quick with service. Was very satisfied
3/30/2022
Patricia M. VERIFIED CUSTOMER
I really appreciate customer service! Edwin was the best in service and answering questions. ????
3/30/2022
Cristina R. VERIFIED CUSTOMER
Great customer service
3/30/2022
Veronica M. VERIFIED CUSTOMER
Thanks
3/30/2022
Paul K. VERIFIED CUSTOMER
I came in for a regular maintenance but while I was there I also asked them to take a look at the steering because the wheel was slightly off center. I was told they would look into identifying that issue and would perform a test drive to make sure it was straightened out. When I was driving home, the car was pulling hard to the right, which was not happening before, so I took it right back. I was told that they did an alignment, which was apparently not the problem, but they weren't able to tell my why it was off center in the first place or why it was pulling. I left my car overnight so they could have more time to identify the issue and now I'm waiting to hear what is going on.
3/30/2022
Hannah K. VERIFIED CUSTOMER
Deon took such good care of me ! He made sure he got me all the help I needed and reconciled some complications I had with scheduling. Very kind !
3/30/2022
Dannis B. VERIFIED CUSTOMER
Excellent as always!
3/30/2022
Anna Inhee. VERIFIED CUSTOMER
Edwin kindly helped me so I am very satisfied with his services.
3/30/2022
Raven M. VERIFIED CUSTOMER
Every time I come to Downtown Honda they treat me and my car great recently I moved but I still go to this Honda I trust them and the work that they do
3/30/2022
Damita A. VERIFIED CUSTOMER
Kesean was amazing and explained everything to me. He was great .
3/30/2022
Gilbert A. VERIFIED CUSTOMER
Daniel has great customer service
3/30/2022
Asmaa E. VERIFIED CUSTOMER
They did not vacuum the inside and the outside was a little dirty other than that service was great.
3/30/2022
Marjorie G. VERIFIED CUSTOMER
Deon was awesome his customer service is excellent
3/30/2022
Ashley T. VERIFIED CUSTOMER
Andres is a great service advisor my husband and I are really happy with him .
3/30/2022
Julio J. VERIFIED CUSTOMER
Helped me out a lot !
3/29/2022
Bertha S. VERIFIED CUSTOMER
Service was quick. Deon was very polite.
3/29/2022
Aris P. VERIFIED CUSTOMER
Mr. Jackson explain to me very well. Service was great and everyone was friendly.
3/29/2022
Natalia M. VERIFIED CUSTOMER
Henry was very helpful, professional, and very nice. He explain everything that will be done to the car. He also took his time to explain what was done to the car and what corrections were taken to improve the quality of my car.