I would rather not be contacted. Overall I was satisfied. The question asked me if I was completely satisfied, only a small factor upset me. I do not like when people try to upsell me or request a good rating rather than let the service speak for itself. Neither of these things I feel is his fault. However, I dislike the practice being done at this Honda location. I generally rate well and ignore the request as just an expectation here. However something I need to be understood is that I take my car in for all of its routine needs to this dealership, it’s more expensive to do so than to just go to an independent shop but I do it because I trust the quality of the service I will receive is the best for my car. However, when I am upsold on unnecessary things to do to my car based upon my perceived ignorance of car needs, it makes me lose faith in the repair shop. If I wanted to have unnecessary stuff done to my car I would just go to a regular auto shop instead of the dealer.
2/14/2022
Jose G. VERIFIED CUSTOMER
Everything looks and feels alot better after the service, really satisfied with the work
2/13/2022
Eddie F. VERIFIED CUSTOMER
Knowledgeable and pretty quick service.
2/13/2022
Rasheed A. VERIFIED CUSTOMER
I appreciate the speedy and professional service he provided
2/13/2022
John N. VERIFIED CUSTOMER
Pedro did a wonderful job....
2/13/2022
Sang J. VERIFIED CUSTOMER
I was at the service center to pick up the car and make payment. The guy said car will be out soon. I waited 30min and the lady came to us they lost the car key so I waited another 30min.
2/13/2022
Erlis M. VERIFIED CUSTOMER
Daniel truly came through for me today. I needed an oil change and didn’t have an appointment. I wasn’t optimistic about receiving one. But Daniel moved mountains to get me in as a walk-in at 730 am and I was truly appreciative. He was super friendly, knowledgeable and provided great recommendations. He is truly a Star on your team!
2/13/2022
Yana S. VERIFIED CUSTOMER
I would love to leave great review for Daniel! He went above and beyond today with my auto needs! It was such a pleasure working with him! Thank you Daniel
2/13/2022
Frances B. VERIFIED CUSTOMER
Daniel Araujo provided me with excellent service. Throughly explained to me the service my car would need currently, and even what it service it may need in the near future. I felt confident that my car was in good hands and was right! Thank you ????????
2/13/2022
Genea T. VERIFIED CUSTOMER
Excellent Service
2/13/2022
Jason V. VERIFIED CUSTOMER
He was very helpful!
2/13/2022
Fernanda L. VERIFIED CUSTOMER
Excelente servicio el personal muy amable estoy muy contenta cada q visito...muy atentos ..grasias
2/13/2022
Joanna M. VERIFIED CUSTOMER
Pedro was thorough. He explained everything to me which made me feel at ease. I had a great experience!