The experience really **** we went in for an oil change. Afterwards when paying I ask the service lady if they check the basic like power steering or brake fluid to see if they needed to be top off and service lady said to us they don't do those services. For that I would have to pay 169 to do a check up. And to top it off the oil change was 90 Dollar. It's to expensive I think Walmart is way cheaper and you get alot more for your money
1/11/2022
Maria M. VERIFIED CUSTOMER
Thank you Jackie for assisting me
1/10/2022
Chris R. VERIFIED CUSTOMER
Great customer service
1/10/2022
Aldo V. VERIFIED CUSTOMER
Edwin noquera,was very good.ths
1/10/2022
Sherry H. VERIFIED CUSTOMER
The window stripping is still falling apart. Not sure if actually replaced.
1/10/2022
Sabino G. VERIFIED CUSTOMER
Everything good
1/9/2022
Manuel C. VERIFIED CUSTOMER
I’m very happy with the service at DTLA Honda, Deon Jackson is definitely the person to help out any customer who drives or walks in, he’s very help and definitely make sure you’re taken care of with any vehicle issue. Number one in my book. Thank you.
1/9/2022
Brenda C. VERIFIED CUSTOMER
No Comment
1/9/2022
Agustin A. VERIFIED CUSTOMER
Need more organization and need more attention to customer requests and concerns.
I asked for a diagnostics and feel like it wasn't done. Left my car a whole day.
1/9/2022
Araceli A. VERIFIED CUSTOMER
He provided great customer service.
1/9/2022
Rafael C. VERIFIED CUSTOMER
Andres was very helpful . When I come back hopefully he helps me again
1/9/2022
Denise W. VERIFIED CUSTOMER
He was very informative, and he listens to his clients, I was very
In pressed.
1/8/2022
Keren C. VERIFIED CUSTOMER
Excelente, ???? gracias
1/8/2022
Dalila G. VERIFIED CUSTOMER
Daniel Araujo was very accommodating and provided excellent customer service. He is very knowledge and was transparent with me about my car about what needed attention, and he made sure that I was comfortable and satisfied about the service. Daniel is a great service rep.
1/8/2022
Miguel G. VERIFIED CUSTOMER
Luis was very helpful
1/8/2022
Ariz D. VERIFIED CUSTOMER
Very satisfied
1/8/2022
Maria O. VERIFIED CUSTOMER
I had to take my car 3 diferentes days waiting for 2 hours the first two days and the third day wait for 6 hours no aceptable
1/8/2022
Erick N. VERIFIED CUSTOMER
Exelent
1/8/2022
Lucia V. VERIFIED CUSTOMER
El señor Juan fue muy profesional al dar instrucciones al personal a su cargo en el área de servicio, con un trabajo excelente. Estoy muy agradecida.
1/8/2022
Sandra L. VERIFIED CUSTOMER
He is a very kind man and I am very happy with him hi gives a very good costumer service