La persona que me atendió Danel iso su trabajo bien pero los me cárnicos que Atendieron mi carro lo dejaron muy mal la cámara del lado de la puerta de mi carro ya no funciona me mancharon el techo de aceite me rayaron la pantalla del aire acondicionado con un objeto el Esterio me lo dejaron mal acomodado sonido hacia dentro lamentablemente tienen un servicio muy malo de Mantenimiento
12/1/2021
Emily P. VERIFIED CUSTOMER
thanks
12/1/2021
Kevin R. VERIFIED CUSTOMER
Professional, the gentleman got me in and out as quick as possible, also answered all of my questions. Thank you Deon, I appreciate you’re kindness and professionalism.
12/1/2021
Deborah S. VERIFIED CUSTOMER
Andres was very professional. He gave me more than one option and he discussed it with me, thoroughly! His explanation was easy for me to understand and that put me at ease. Great job, Andres! Thank you!!!
12/1/2021
Charles H. VERIFIED CUSTOMER
The mechanic forgot to move the car to the floor for the Porter once the car was ready so we waited needlessly until close to receive the car! The front desk attendant obviously just filled our papers out and forgot about us also. I felt neglected and taken advantage of simultaneously. Will never be returning. The Porter lady was the only reason we got our car! Bless her
12/1/2021
Helmer M. VERIFIED CUSTOMER
Andres did a great job
12/1/2021
**** C. VERIFIED CUSTOMER
Henry went above and beyond. He is the best. Helped me with everything I was concerned about. You need more employees like Henry. He needs a raise. He was able to find what I really needed. Unlike my first service visit.
12/1/2021
Jocelyn P. VERIFIED CUSTOMER
Customer service was great!
12/1/2021
Robert C. VERIFIED CUSTOMER
Kesean was very friendly and helpful in explaining everything related to my car’s first routine service check. I would absolutely return to Honda of DTLA for future service work and hope we have a chance to meet again.
12/1/2021
Emiliano T. VERIFIED CUSTOMER
Great job!
11/30/2021
KARINA V. VERIFIED CUSTOMER
Excellent
11/30/2021
Darius H. VERIFIED CUSTOMER
That guy Daniel is cool give him a raise
11/30/2021
Grace C. VERIFIED CUSTOMER
Deon my service advisor was professional and super nice. He made my fist experience at DTLA Honda a nice one
11/30/2021
Edgar P. VERIFIED CUSTOMER
Good service and great and helpful employees
11/30/2021
Xiaoming C. VERIFIED CUSTOMER
Patiently explanation for the service items.
11/30/2021
Warren K. VERIFIED CUSTOMER
My car had scratches on it when I purchased it, a new 22. They said to come back and they would fix the scratches. They ended up fixing them but left a chip and some rough marks on the same door the fixed. Then they applied my paint and fabric protection which is full of streaks! I can’t believe that I went to get things fixed and I left with more things wrong. I’m really upset and I hope they fix this and install a new paint protection, the correct way.
11/30/2021
Emerald P. VERIFIED CUSTOMER
Edwin was really sweet and professional my car came from another dealership and he reminded me of the future services I will be needing and around what mileage! He was very attentive and the service was quick it was my first time getting my 2021 car serviced so I didn’t know much but felt really safe leaving my car and Edwin and my mechanic taking care of my car! Thank u!
11/30/2021
Miguel G. VERIFIED CUSTOMER
Luis was awesome. Attentive and professional. With service advisors like him, I will definitely recommend your dealership to my friends and family. I will obviously return. Thank you