Juan provided excellent customer service. Listen to my concerns and follow through on troubleshooting the issues. Provided feedback when needed. Thank you!
2/6/2025
Scott F. VERIFIED CUSTOMER
I like Jack!
2/6/2025
Joanne E. VERIFIED CUSTOMER
Your new phone system is very upsetting. When I call, I prefer to talk to a person. When my car was completed, I received an email requesting payment. That was fine with me but your system didn't completely appear which made it impossible to help you finish my account. This was not a good experience. And now I am unable to submit thus
2/6/2025
Belle C. VERIFIED CUSTOMER
Good customer service no complaints
2/6/2025
Gordon F. VERIFIED CUSTOMER
Awesome job
2/6/2025
Michel B. VERIFIED CUSTOMER
The car service was carried out as expected to my entire satisfaction.
2/6/2025
Jeffrey V. VERIFIED CUSTOMER
Thanks Evin
2/6/2025
Donald K. VERIFIED CUSTOMER
Service was timely and no issues. The only comment is that in the video when he talked about the air filter It was a little bit hard to hear what he was saying..
2/5/2025
James K. VERIFIED CUSTOMER
Friendly, easy and efficient customer service ftom start to finish.
2/5/2025
Richard S. VERIFIED CUSTOMER
Thank you for curiosity service and taking the to take care of my van and get me back on the road Richard S
2/5/2025
Charles P. VERIFIED CUSTOMER
Technician, Juan, was excellent!
2/5/2025
Rossella B. VERIFIED CUSTOMER
Service was timely, professionally carried out and I was given thorough explanations for my questions
2/5/2025
Claudette G. VERIFIED CUSTOMER
Great service
2/5/2025
Julie H. VERIFIED CUSTOMER
I was given an estimate of $418. Then it cost me $465. Not cool!!!
2/5/2025
Andrea C. VERIFIED CUSTOMER
My tow package install did not meet my expectations
2/4/2025
Mark B. VERIFIED CUSTOMER
Good service good people
2/4/2025
Mary D. VERIFIED CUSTOMER
I had an appointment. I sat in my car in the service bay for 10 minutes before anyone came to check me in.
2/4/2025
Rudy V. VERIFIED CUSTOMER
Good services.
2/3/2025
Erik L. VERIFIED CUSTOMER
Told me you didn’t have my part to fix the truck after having my truck for 4 hours, when you should have been able to tell me that before service even started. Second I couldn’t pick my truck up that night and then magically in the morning the next day (on a Saturday) you had the part to complete the service. Almost certainly was lied to about the part not being there the day before. I honestly don’t feel the service may have even actually been completed at this point. Not a good feeling and probably won’t go back there for service or anything else if I can help it.
2/3/2025
Angelea A. VERIFIED CUSTOMER
The service was great. Always love this place. It's 210% better than Yakima toyota. I live in yakima but chose to travel to tricities for service.i Just wished they sold more variety of toyota rims. Even if they had a small catalog or a digital catalog at the parts service desk for its costomers to interact with. But I love the people and service here. Always informative