Service went quickly. Great accommodation. Thanks so much.
1/8/2025
Marc H. VERIFIED CUSTOMER
Friendly knowledgeable, timely good service thank you
1/8/2025
Janice F. VERIFIED CUSTOMER
Very helpful and freely answered questions.
1/8/2025
Mary P. VERIFIED CUSTOMER
Nelson clearly explained the problem with my vehicle and gave me honest options and pricing for the resolution. He was very proactive and helpful. He has a good customer service presence, very friendly and polite and it was a great interaction.
1/8/2025
Mark B. VERIFIED CUSTOMER
Always satisfied with the work you guys do. You guys always do a great job in a very reasonable amount of time. Thank you
1/7/2025
Marcella R. VERIFIED CUSTOMER
Was nice not to have to wait so long.
Enjoy your day. ????
1/7/2025
Roel R. VERIFIED CUSTOMER
There is no one at the service department that has encountered the communication error that my vehicle has on a daily basis. I find that hard to believe and they want me to pay for a diagnostic fee and want me to try and figure it out on my own. Super disappointed and I have always said good things about toyota and recommended all my clients to your dealership.
1/7/2025
Janis S. VERIFIED CUSTOMER
Brianna provided exceptional service.!
1/7/2025
Donald F. VERIFIED CUSTOMER
Would suggest that you request your techs to put dashboard settings back to original settings. Everytime I come in for service the tech changes it. Then, I have to take time to figure out how to get them back the way I had them. This is frustrating .
1/7/2025
Stephany M. VERIFIED CUSTOMER
I just left my comment. The employee that was rude to me was not Raul . It was his co worker. Working with him an elderly man with glasses. Just wanted to clarify that.
1/7/2025
Edgar M. VERIFIED CUSTOMER
Great costumer service
1/7/2025
Jack H. VERIFIED CUSTOMER
Raul was excellent.
1/7/2025
Luis A. VERIFIED CUSTOMER
Really bad customer service
1/6/2025
Marisela L. VERIFIED CUSTOMER
Exelente servicio del Sr. Ramírez me explico en español muy atento todo el proceso de mi visita , y se solucionó mi problema , también me dio cotización de lo que le faltaba a mi carro por atender .. lo que me gustó más que no tuve que esperar horas por mi servicio fue justo lo que se nesecito a hacer ! Gracias!
1/5/2025
Nicholas C. VERIFIED CUSTOMER
Gerald was great and very helpful. When I got home I noticed my front skid plate was missing 2 spacers so the 2 front bolts have a large gap between them and the skid plate. If I could get those spacers that would be greatly appreciated.
1/5/2025
Jennifer P. VERIFIED CUSTOMER
He was a very nice and knowledgeable representative of Toyota Tri-Cities.
1/5/2025
Stephanie L. VERIFIED CUSTOMER
Quick
1/5/2025
Diana W. VERIFIED CUSTOMER
Stacey did a wonderful job with getting our car serviced. He went out of his way to come up with an affordable solution. He should get a raise.
1/5/2025
Gemnadiy K. VERIFIED CUSTOMER
Everything was done professionally, and in short time
1/5/2025
Maria G. VERIFIED CUSTOMER
WASTE OF TIME I WAITED FROM 7:30AM to about 10:30AM for a recall and an oil change would’ve never came here if it wasn’t for the recall, they NEVER DID IT! NEVER TOLD ME ABOUT NOT DOING IT THE WHOLE POINT OF THE APPOINTMENT, tried to add extra for filters and while they did that left a hose unconnected did not notice until I got home and replaced the filters my self saw a hose connected to absolutely nothing. Waste of time