Tech was courteous and friendly with all my questions he helped me with the best choice for my car than you to the crew too ????
3/26/2023
Macdonal R. VERIFIED CUSTOMER
Thank you! It was excellent service for me today and thank you for help and vehicle today.
3/26/2023
Gerardo B. VERIFIED CUSTOMER
Very good attention and work.
3/25/2023
Richard L. VERIFIED CUSTOMER
Hi,
I wanted to thank Mr.Thorn for taking care of my concern today. Go team Toyota!
3/25/2023
Cameron S. VERIFIED CUSTOMER
Very pleased with my visit, thank you very much for everything!
3/25/2023
Theresa K. VERIFIED CUSTOMER
He did everything exactly as he told me.. I've had previous dealings with Mr Struthers and like having someone I can talk frankly with..
3/25/2023
Bobbi T. VERIFIED CUSTOMER
First time in my history at Toyota Service that I was disappointed ????
3/25/2023
Thomas M. VERIFIED CUSTOMER
I was in and out in less than an hour. Great job.
3/25/2023
Frank C. VERIFIED CUSTOMER
Daniel Jones did an excellent job even answered all my questions and even got me the nails extracted from my tires, so A+ and kudos to Mr. Daniel Jones. Only issue we had was after my wife picked up the car she wasn’t acknowledged by the other service guy and just let her stand there until Daniel Jones arrived. I understand maybe he was busy but at least acknowledged someone not just let them stand there for 2 minutes. Thank you Frank C
3/24/2023
Gary R. VERIFIED CUSTOMER
Great job and service. Love the cookies and coffee. You have a life member
3/24/2023
Kefyalew D. VERIFIED CUSTOMER
Good job keep it up
3/24/2023
Bruce C. VERIFIED CUSTOMER
Thx
3/24/2023
Jennifer Q. VERIFIED CUSTOMER
Happy doing business at Tricity Toyota.
3/24/2023
Susan C. VERIFIED CUSTOMER
He was very cordial. Great customer service and eager to assure me of the importance of the part that needed replaced. Very good informative. Thank you Daniel Jones.
3/24/2023
Gordon M. VERIFIED CUSTOMER
I think it crap that Toyota doesn’t stand behind their product and that I had to pay 112.00 for them to say yea my front rotors are warped and that Toyota will not fix under warranty. Second is that the service department didn’t even advise me that Toyota national oniy covers brakes for 12 months it 12k miles and that I had to pay 112 for them to tell me that it wasn’t covered which that should of been told up front front the service department. I would have never brought it in. Not satisfied with anything from Toyota right now and might just go back to a Ford Explorer that how disappointed I am with Toyota
3/24/2023
Sandra C. VERIFIED CUSTOMER
Excellent, awesome! He was very polite and helpful.
3/23/2023
Saunak P. VERIFIED CUSTOMER
Excellent customer service and friendly staff.
3/23/2023
Erick I. VERIFIED CUSTOMER
Everything went well. Great job.
3/23/2023
Bethel Assembly. VERIFIED CUSTOMER
It’s not right when you show up and everyone ignores you and doesn’t even recognize you! That’s lack of respect and carelessness. It makes one feel like their not welcomed! There’s a “who cares about customers anyway!” Attitude that is not right! A simple “hello, we’ll be right with you!” Goes a LONG WAY!!!
3/23/2023
Douglas D. VERIFIED CUSTOMER
Very appreciate of telling me you broke my wheel cover… some people might have not told me ….
Thanks!