I was very pleased with every aspect of the service I received. The appointment scheduler was very good. The service person who checked me in was very good. The service coordinator was very good. And most importantly, the service was very good, competitively priced and very timely. Thank you to the whole team!
P.S. The cookie I ate was also very good.
3/15/2023
Emily L. VERIFIED CUSTOMER
Stacey was great to work with and communicated very well with updates and changes to the services of my vehicle! Thank you!!
3/15/2023
Colleen E. VERIFIED CUSTOMER
Great Customer Service
3/14/2023
Wally M. VERIFIED CUSTOMER
Everything went great & finished earlier than expected thank you !
3/14/2023
Neal S. VERIFIED CUSTOMER
My initial interaction with Mario was not very impressive but Jay and the service reps I dealt with afterward were excellent!
3/13/2023
Jesus V. VERIFIED CUSTOMER
Thank You Raul Sanchez!
3/13/2023
Richard M. VERIFIED CUSTOMER
Everything was great and faster than promised.
3/12/2023
Nicole M. VERIFIED CUSTOMER
Up front and efficiently communicated everything.
3/12/2023
Thatcher S. VERIFIED CUSTOMER
Helpful and informative
3/12/2023
Alberto R. VERIFIED CUSTOMER
Daniel was very professional and courteous.
3/12/2023
Kurt S. VERIFIED CUSTOMER
Very simple very efficient !!!
Quick !
3/12/2023
Thomas S. VERIFIED CUSTOMER
We are very happy with your service.
3/12/2023
Kathy D. VERIFIED CUSTOMER
Just drove up and got the vehicle’s maintenance performed.
3/11/2023
Cheryl W. VERIFIED CUSTOMER
Service was completed in less than an hour.
3/11/2023
Clifford W. VERIFIED CUSTOMER
Please ask customers with snow tires on if they want tires rotated at check in. I did and service techs just assume it’s a no. But, by March many **** skiers have put 5000 miles on those tires and need them rotated.
3/11/2023
Lee G. VERIFIED CUSTOMER
Expensive but great service.
3/10/2023
Megan G. VERIFIED CUSTOMER
Great job Daniel!
3/10/2023
Ashly R. VERIFIED CUSTOMER
Gave me confidence in Toyota of Tricities because she and her team made sure to figure out the issue on my vehicle which was not completed/missed by another toyota dealer. Very happy. Excited to do more business here. Thank you Jomi
3/10/2023
Marcia W. VERIFIED CUSTOMER
Very professional every time I come in there service manager she is great. Thank you Toyota of the Tri cities.
3/10/2023
Angela C. VERIFIED CUSTOMER
Every time I come in to get any type of service done it’s like a dumpster fire, your employees seem confused as to what service actually needs to happen. Mistakes are made and I either have to wait three hours or come back to have some thing fixed again. If I knew it would have been like this, I would’ve never gotten the extended warranty. In fact, I wish I could get my money back on it because I no longer want to use your services again. I’ll just go elsewhere.