I mentioned an additional problem with my door locks and Jomi fixed the problem with a simple solution.
2/27/2023
Vicky P. VERIFIED CUSTOMER
Picked up my vehicle after service and tire pressures were 38, 37, 36, 35 they did not checked then
2/27/2023
David M. VERIFIED CUSTOMER
Juan was very friendly and professional. He went above and beyond to take care of me and my 2022 RAV4. He even had the detailer blend out a significant scuff for me at no charge as a fun surprise! All I asked for was the name of a good product for the task. Very grateful for his level of customer service!
2/26/2023
Abdelalsan M. VERIFIED CUSTOMER
Good job Brianna thanks for helping .me and my dad
2/26/2023
Ivonne T. VERIFIED CUSTOMER
He was very polite and helpful
2/26/2023
Robert N. VERIFIED CUSTOMER
None
2/26/2023
Cecilia T. VERIFIED CUSTOMER
Thank you very much.????
2/26/2023
Scott P. VERIFIED CUSTOMER
I had 4 trips to get my brakes fixed. The last two were without labor costs which I greatly appreciate but my time is valuable.
2/26/2023
Daniel M. VERIFIED CUSTOMER
Great service, as always
2/26/2023
Ron T. VERIFIED CUSTOMER
Great service as sleays
2/25/2023
Jeanne P. VERIFIED CUSTOMER
I arrived at 9:15 for a 9:30 appointment. I was very clear the headlight bulb to be replaced was the drivers regular bulb - NOT hi-beam. After waiting 2 hrs, I had to inquire what was taking so long. The service person advised the hi-beam bulb was delivered to the mechanic instead of the correct bulb. My service attendant was apologetic and even offered a slight discount, but a bulb change ended up taking over 3 hours. The door threshold was covered in grease from the mechanic’s shoes. I’d like to attach a picture - this text does not support attachments.
2/25/2023
Carol F. VERIFIED CUSTOMER
As always I appreciate how my issue with my truck was taken care of promptly and efficiently.. thank you!
2/25/2023
Lyle L. VERIFIED CUSTOMER
I was very pleased with Jomi’s professionalism and knowledge .I hope to have Jomi as my service writer on my next scheduled appointment .
2/25/2023
David M. VERIFIED CUSTOMER
Very professional.
Great experience.
Thank you.
2/25/2023
Robin P. VERIFIED CUSTOMER
Ok
2/25/2023
Aaron C. VERIFIED CUSTOMER
Exceptional service.
2/25/2023
Hope P. VERIFIED CUSTOMER
Toyota personnel have always been professional and that is appreciated. Thank you
2/25/2023
Theresa B. VERIFIED CUSTOMER
Fast quick service
2/25/2023
Mark B. VERIFIED CUSTOMER
When I got my car back, I noticed that the driver side floor mat was removed and put in the passenger side floor, I Didn’t know why They would do that, I came in for a Oil change only, I felt like that someone was Snooping around in side my car, I called the Service Desk and told them my Concern, they said oh they must have been checking to see if the floor mat was impeding the Gas pedal, I Been Driving the Car For a few years, with no problem, What was the need for removing it and not putting it back?, other than that I am Satisfied with the oil change.