Great timing on oil change but Maintenance light still flashing on dash how do we stop it but happy with the service I know that can be corrected please let me know thank you
1/19/2023
Dennis D. VERIFIED CUSTOMER
I am disappointed that nonfunctional headlamps weren’t noted when I brought my truck in for an oil change and maintenance check on Jan 13. They did not work when I first drove it at night on the 13th. Hence the need to bring it back today.
1/19/2023
Patti C. VERIFIED CUSTOMER
Completely satisfied with your excellent service!!’
1/18/2023
Meghan J. VERIFIED CUSTOMER
No need to call me. There was not enough staff working. I was not greeted when I entered the area. I’ve actually never NOT been greeted here or helped upon arrival. It’s one of the reasons I come back. But this visit was terrible. The guy helping me was not helpful (Stacey?), very slow, did not have correct information. A different guy, who I am familiar with, was helpful in explaining. However, he said I would receive an estimate for work that was needed which I still have not received.
Thankfully this is not the normal customer service I receive at Toyota. But if continues, there are less expensive places that I can go.
1/18/2023
Andrea C. VERIFIED CUSTOMER
Satisfied
1/18/2023
Robin M. VERIFIED CUSTOMER
I never actually worked with Jomi. But Jay and the other service manager took good care of me.
1/18/2023
Wilberto O. VERIFIED CUSTOMER
When I got home I call Mr Sanchez to find out why he charged me for mounting the purchased tires when there is a flyer on the door that give free installation of tire with 4 tires purchased.
Mr Sanchez was not available when I called. Left a massage for him and he never call me back.
Please advice
1/18/2023
Hunberto M. VERIFIED CUSTOMER
Everyone was very professional and courteous. Will be back for future maintenance needs
1/18/2023
Thor O. VERIFIED CUSTOMER
Thanks
1/18/2023
Margaret B. VERIFIED CUSTOMER
service people were very helpfu.
1/17/2023
David P. VERIFIED CUSTOMER
Top ten- Awesome staff.
1/17/2023
Judith N. VERIFIED CUSTOMER
When I was in for service I asked about my driver side windshield washer not working… today I asked again. Notes from the last service were unclear. Now I have to have another service appointment for more diagnosis.
Todays service was good as far as they could perform it. Service/ checking/checkout staff provided excellent service.
1/17/2023
Tristan M. VERIFIED CUSTOMER
Shelby and the Techs did a great job
1/17/2023
Gangadar G. VERIFIED CUSTOMER
Good work
1/15/2023
Jeffrey G. VERIFIED CUSTOMER
Daniel was very good to me!
1/15/2023
Rene M. VERIFIED CUSTOMER
Todo bien gracias fueron muy amables.
1/15/2023
Lisa A. VERIFIED CUSTOMER
Very professional, very courteous, and very polite
1/15/2023
Troy F. VERIFIED CUSTOMER
Thanks!
1/15/2023
Karen G. VERIFIED CUSTOMER
Check in was easy and car was done 2 hours ahead of the estimated time they gave us! ????????
1/15/2023
Marivel S. VERIFIED CUSTOMER
Mr Berg ensured my vehicle would be done within the hour and it was! He informed me about what was done and what will need to be done in the future to my vehicle! Thank you Mr Berg