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Real Reviews from VERIFIED CUSTOMERS
Isidro C. VERIFIED CUSTOMER
I'm pretty happy with him He knows what to do He checks everything to be OK thank you
12/9/2022
Chad U. VERIFIED CUSTOMER
Juan was professional and kept me informed of the vehicle progress. Estimate provided and parts installed. Thank you Chad U
12/9/2022
Diana M. VERIFIED CUSTOMER
I have always gotten good service from your dealership and that's why I keep coming back.
12/9/2022
Roger B. VERIFIED CUSTOMER
This App is as **** as your service!!!!
12/9/2022
Margaret M. VERIFIED CUSTOMER
It was a 2 1/2 hour wait rather than the 1 1/2 I was told it would take. Did you possibly overbook?
12/8/2022
Livier P. VERIFIED CUSTOMER
Brand new Toyota customer salesman amazing no problem there, unfortunately i had to have a bad experience in the service department. Brand new car and super excited specially to have my windows tinted. Unfortunately my windows had particles in between the tint also in on of my windows the trim was way off from the opposite window and on top of the my turk was soaked in water and I didn’t even know until the next day late at night. Took it in again for the second time so all of them can be redone but only the back one got done and again my truck was soaked in water and i had pleaded several times not to leave my trunk soaked. I had employees look at it and they seen that my windows needed to be re done and i had several other employees say they were fine but it was very clear that they weren’t, the Communication between them was horrible, i had to explain everything over and over and over again at one point they made me feel like if i was making all this up when it was all very visible. At the third time it was either getting a refund or actually getting the rest of the 4 windows redone like they were supposed to, so I decided in good trust and i said okay ill bring it again so he can retint my windows and if not we can go from there. Well that was the stupidest decision that day, they retint my 4 windows only to find my windows damaged with several scratches. Now i know where not go back to nor recommend ever for this kind of service.
12/8/2022
Dieudonne N. VERIFIED CUSTOMER
Best service and very comfortable
12/8/2022
Steve O. VERIFIED CUSTOMER
It went very well and waiting area very pleasant
12/8/2022
Sonia M. VERIFIED CUSTOMER
Thank you for a job well done.
12/8/2022
Ryan Y. VERIFIED CUSTOMER
No need to contact me. I just wasn’t impressed that the hour and 15 minute turned into 2:15. Everything else went wonderfully and we’ll definitely be back for future service.
12/8/2022
Axel M. VERIFIED CUSTOMER
Brianna is excellent and brilliant
12/8/2022
Maria V. VERIFIED CUSTOMER
Everyone was very nice and helpful, I love taking my car to get serviced there. Excellent customer service.
12/8/2022
Ernest F. VERIFIED CUSTOMER
Jomi has been there a long time and is one of the best in the service dept.
12/7/2022
Joseph B. VERIFIED CUSTOMER
Very professional staff
12/7/2022
Kezlynn H. VERIFIED CUSTOMER
Jomi was a real pleasure to work with. She answered all my questions and concerns.
12/7/2022
Caylin H. VERIFIED CUSTOMER
Jomi was amazing!
12/7/2022
Mario J. VERIFIED CUSTOMER
Great service, as always!!
12/7/2022
William P. VERIFIED CUSTOMER
I have always liked Toyota of Tri-cities and I would be more than glad to deal with Danny.
12/7/2022
Diann F. VERIFIED CUSTOMER
Jomi has always been terrific in her role at Toyota. I hope you can hire more women in this position. It gives me more comfort and confidence when dealing with another woman.
12/7/2022
Chris A. VERIFIED CUSTOMER
She was great. Told me what was wrong with my heated seats and the options I had to fix it.
12/7/2022