Jay was AWESOME! Very attentive he helped so much always love coming to Toyota with everyone’s great attitude. Wouldn’t have taken my vehicle anywhere else
11/10/2022
Brett J. VERIFIED CUSTOMER
Noel was my salesman!
11/9/2022
John E. VERIFIED CUSTOMER
Mario spoke to a few technicians and went beyond the typical system tests to try a reset remedy for the malfunction in the tire pressure warning system.
11/9/2022
Anne D. VERIFIED CUSTOMER
Things went smoothly. Good follow up.
11/9/2022
Leo M. VERIFIED CUSTOMER
Very professional
11/9/2022
Andy H. VERIFIED CUSTOMER
Everything was fine, but I thought it was weird that when I pulled in 15 minutes early for my appointment, she said, “We’ve been waiting for you since you’re our last appointment today”. I was EARLY! Just kind of rude, in my opinion. If you don’t want appointments scheduled at 4:30, don’t offer that time for an appointment. If I’m early, don’t treat me as if I’m making you late.
11/9/2022
Randall R. VERIFIED CUSTOMER
Matthew was very friendly and thorough. Thank you
11/9/2022
Ernest L. VERIFIED CUSTOMER
Your sevice tech’s need to be trained to enable them to able to do common repairs such as replacing a headlight and clean out heater ducting. I find it unexceptional to have schedule a new trip for these simple repairs found during your inspections. I have been happy with Toyota vehicle but unhappy with this dealer the last two to three years. I likely look for vehicle sources when buying my next vehicle.
11/9/2022
Greg H. VERIFIED CUSTOMER
Shelby Wolfe was just great ????
11/9/2022
Scott S. VERIFIED CUSTOMER
Shelby was very kind and easy to work with. She had a warm smile and a can do attitude...
11/9/2022
Connie S. VERIFIED CUSTOMER
Thanks for the good job!
11/7/2022
Dana E. VERIFIED CUSTOMER
Juan and the service techs did a good job.
11/7/2022
Esteban F. VERIFIED CUSTOMER
Thank you Toyota of TriCites, I appreciate all the work and service you provided
11/6/2022
Dallas M. VERIFIED CUSTOMER
Juan was great and was right up front when answering my questions and made a recommendation whi h I am going with. Thank you.
11/6/2022
Jasiela V. VERIFIED CUSTOMER
Love your customer service!
11/6/2022
Jill B. VERIFIED CUSTOMER
You are great
11/6/2022
Lauren B. VERIFIED CUSTOMER
I am impressed with the Toyota Service team. A special shout out to Stacy, Raul, and Dillion, who took very good care of my vehicle, treated me with respect and took the time to explain all the repairs to my vehicle. It gave me much piece of mind and I thought the price for oil change, brake replacement, etc. was very fair. I so appreciate it. It's so nice to find an auto repair/maintenance garage I can trust. I will be sure to come to Toyota of Tri-Cities for maintenance on my vehicle and my next vehicle purchase. Thank-you thank-you very much!
11/6/2022
Jolene L. VERIFIED CUSTOMER
I just truly appreciate it. You getting me in as quickly as you did because I ended up with a nail in my tire. The service is great.