When checking In I was told I needed my coolant replaced. I said I’d need to call my son, and when I did he said I had it replaced 10,000 miles earlier when I had my timing belt replaced. I would have wasted several hundred dollars because the tech checking me in was too lazy to look at my car repair history. This is so irresponsible to car owners who don’t know a lot about cars. My son said to go to Lexus in Spokane and I’ll be doing that for all my car needs in the future.
11/4/2022
Ronald H. VERIFIED CUSTOMER
Your service department always does a great job.
11/4/2022
Mauricio L. VERIFIED CUSTOMER
Everything is okay thank you
11/4/2022
Darel A. VERIFIED CUSTOMER
We appreciate the quick timing of the repair and added servicing!!
11/4/2022
Ketra T. VERIFIED CUSTOMER
Everyone was incredible helpful and professional.
11/4/2022
Denise B. VERIFIED CUSTOMER
You performed the work on time, and was ready for pickup as stated. Thanks. Raul was a nice guy to work with.
11/4/2022
Melanie S. VERIFIED CUSTOMER
Great as always
11/4/2022
Jeffery J. VERIFIED CUSTOMER
I do not understand what he said about my battery. Should I get a. New one?
11/4/2022
Jim S. VERIFIED CUSTOMER
I did not have an appointment to get my oil changed but he got me right in . I really appreciate the quick service but I have always been treated right at the service department here. Thanks again!
11/4/2022
Daniel C. VERIFIED CUSTOMER
A very fast efficient oil change experience.
11/4/2022
John H. VERIFIED CUSTOMER
Happy no lights. On in dash
11/4/2022
Brent W. VERIFIED CUSTOMER
Why would I use the online reservation system. It gives me the next appointment two weeks out. For just a oil change. I showed up first come in the morning. Totally easier and faster.
11/4/2022
Linda M. VERIFIED CUSTOMER
I appreciated all updates on my Prius so that I can make educated decisions for upcoming services.
11/3/2022
Juana O. VERIFIED CUSTOMER
Great customer service.
Thank you.
11/3/2022
Hilda S. VERIFIED CUSTOMER
Daniel took good care of me and rushed me through to get my tire patched. He was ver helpful.
11/3/2022
Guy H. VERIFIED CUSTOMER
Shelby was very professional and friendly. Best experience I have had with the service department. Thank you ????
11/3/2022
Dustin H. VERIFIED CUSTOMER
I was told the service would take, "about 2 and a half hours." It was more like 3 and a half. I dont feel like 3.5 hours is within the realm of "about 2.5 hours." I would much prefer you tell me a high time frame and then finish it early. Or at least give me a time range and finish it within that range.
11/3/2022
Adam S. VERIFIED CUSTOMER
Stacey was helpful, knowledgeable and friendly. Thanks!