I love my little purple car, wanted a candy apple red, but, y’all didn’t have any in that color at the time. So, I’m happy with the Purple. ??
10/19/2022
Keith M. VERIFIED CUSTOMER
It was a good experience with Toyota of Tri Cities. Ted Ames did a great job. I was hoping to get more for my trade in but it was a fair deal. My only worry about the new van that I didn’t notice is that the head room to the sides isn’t as wide as my old van, I was just worried about when the kids get older but I think it is just one thing they’ll have to live with.
10/19/2022
Luis S. VERIFIED CUSTOMER
My vehicle was done in a timely manner!
10/18/2022
Joelle J. VERIFIED CUSTOMER
Ok, thank you!
10/18/2022
Roberta G. VERIFIED CUSTOMER
Great service from all I spoke to today.
10/16/2022
Erick L. VERIFIED CUSTOMER
Thank you
10/16/2022
Richard H. VERIFIED CUSTOMER
Service writers were not prepared when I arrived. Oh wait time of an hour and a half is way too long for an oil change that used to only take 45 minutes at most and you tried to sell me a battery again too much up sales.
10/15/2022
Cheryl V. VERIFIED CUSTOMER
Over $700 for a part that costs you only $150. Do you think I don't know that you padded the work order? You should be ashamed of yourself. Toyota should be ashamed of you. You both should have higher standards.
10/15/2022
Ngoc N. VERIFIED CUSTOMER
Good
10/15/2022
Charles F. VERIFIED CUSTOMER
Great staff, parts came in quick.
10/15/2022
Cynthia H. VERIFIED CUSTOMER
David was so helpful and did an excellent job answering all my questions and worked on my car in less than an hour! He has excellent customer service that need to be applauded and rewarded by Toyota! From a scale of 1 to 10. His rating is an 11????
Thank you David,
From a satisfied customer,
Cynthia
10/15/2022
Linda H. VERIFIED CUSTOMER
The person that served me was awesome! Three things that could be improved.
1. They never inspected my spare tire.
2. There was grease all over the driver seat.
3. They accidentally turned my headlights off and that night I drove a mile in the dark before I realized.
Other than that ????????
10/15/2022
Kar C. VERIFIED CUSTOMER
David was thorough and answered all my questions.
10/15/2022
Rosa N. VERIFIED CUSTOMER
LOVE my 4Runner and I wouldn't take it anywhere else. It's always quick and easy service and scheduling.
10/15/2022
Rex E. VERIFIED CUSTOMER
Great job!
Vehicle in and out as promised!
10/15/2022
Robert L. VERIFIED CUSTOMER
Always happy with your service and friendly staff
10/15/2022
Brian K. VERIFIED CUSTOMER
Thanks for getting the work in with such short notice
10/14/2022
Harral H. VERIFIED CUSTOMER
Not a problem as long as I find it I would be happy to let them know about the great service you are offering. And thank you for that!
10/14/2022
Lynda M. VERIFIED CUSTOMER
Thank you for being so accommodating! Jolie eased through a small glitch with my appointment!