He was kind, considerate, and even brought my car in for me to get into when the weather was rainy.
12/8/2024
Todd K. VERIFIED CUSTOMER
They aren’t clear on what all the service covers, and they charge more than Walla Walla and Hermiston.
12/8/2024
Estefani C. VERIFIED CUSTOMER
Stacey was extremely helpful from the moment we arrived to the moment we left. He made sure all of our concerns were taken serious and answered all of our questions. 10/10 stars for him!
12/8/2024
Huipei W. VERIFIED CUSTOMER
Toyota Corolla hybrid system parts have a warranty of 100,000 miles, why is it not covered and I have to pay for it myself? Also, the repair speed is very slow, which delayed me for 5 days. It is very inconvenient to use without a car.
12/8/2024
Michael B. VERIFIED CUSTOMER
Waited 3 hours for an oil change/ tire rotation. I Was on time for my appointment.
Then I was a little concerned to hear that the tech wasn't sure what the maintenance light still on meant because my Tundra is older. I guess he wasn't familiar.
12/7/2024
Pamella L. VERIFIED CUSTOMER
Excellent service! THANK you!
12/7/2024
Jason M. VERIFIED CUSTOMER
The service was professional, courteous, prompt and personable but very expensive.
12/7/2024
Michelle M. VERIFIED CUSTOMER
I appreciate the customer service I received today with David. He was able to answer all my questions, and was very thorough while explaining the service I had done on my vehicle today. I know when going to Toyota service I can always count on reliable and trustworthy service. Thank you.
12/7/2024
Blinn H. VERIFIED CUSTOMER
Thank you for doing the good job on my car. You always do and I’ll always bring it????????
12/7/2024
Matthew J. VERIFIED CUSTOMER
Gerald does super good customer service! Very friendly and helpful!
12/6/2024
Dave H. VERIFIED CUSTOMER
Told service representative at check in that my car would not start. Had to charge/jump with my battery charger to get it started. Asked to have the charging system checked as well. Got car back said everything fine with battery. Told needed to take car on longer trips once per week
This morning (12/6) my car would not start. Used volt meter to check battery with car off and no other loads. Meter read 11.5 volts.
12/6/2024
Maryjo O. VERIFIED CUSTOMER
David was great.. very personable and explained what was going to be done.
12/6/2024
Marina A. VERIFIED CUSTOMER
Very good
12/6/2024
Jeff E. VERIFIED CUSTOMER
No parts available; when paying my bill the employee was not friendly or helpful when I asked questions, he was actually rude just wanted me to pay my bill. Won’t be back for service. Disappointing.
12/6/2024
Vicki P. VERIFIED CUSTOMER
They did an awesome job for me. Very helpful. Thanks again
12/5/2024
Kurt H. VERIFIED CUSTOMER
Employees that I interacted with were professional and friendly.
12/5/2024
Maggie L. VERIFIED CUSTOMER
Jay is a professional, courteous, helpful, patient and friendly staff. He took the time to explain to me the reasons behind the different services my car needed. He kept me posted periodically the length of waiting time to have my car ready. Kudos for the great service, and thank you, Jay!
12/5/2024
Alan K. VERIFIED CUSTOMER
The whole team was on schedule from appointment time to completion. Everything was fine with the car from description of service to assurance that our car is in good working condition.