Great job on getting repairs completed during a busy schedule !
9/17/2022
Nathan R. VERIFIED CUSTOMER
Great service
9/17/2022
Badir A. VERIFIED CUSTOMER
Raúl was great. He explained everything well. I was satisfied with the service done on my vehicle.
9/17/2022
JOSE M. VERIFIED CUSTOMER
No satisfecho con el lease
No obtuve una respuesta correcta sobre los cobros y no creo que recomendaría a royota
9/17/2022
Francis W. VERIFIED CUSTOMER
Was just a long time to do the work but it was ok it looked real good when done thanks
9/17/2022
Megan F. VERIFIED CUSTOMER
It was a bit of a wait for what I was there for. However I’d brought my own entertainment and your lobby is really comfy so I didn’t mind.
9/17/2022
Valjeanne M. VERIFIED CUSTOMER
I am still waiting to see if phone issue is resolved but I know your tech did everything he could to try and resolve.
9/16/2022
JUDITH D. VERIFIED CUSTOMER
Service was very satisfactory, however, my service rep was Eric. Also Jordan helped us with the financial part. Not here very pleasant and helpful
9/16/2022
Joshua A. VERIFIED CUSTOMER
I am severely disappointed with the service today. When my wife dropped off the car today for my scheduled 3:00 PM appointment, an employee by the name Brianna Madrigal asked her if she wanted the 30 K service and also mentioned the cost. My wife said that she was going to call me and also never gave approval for the service. This was at 3:10. I then called at 3:15 and spoke to a male in the service department and specifically stated that I declined all the extra services. I only gave approval for the oil change and complimentary tire rotation. Why was the 30K service performed without my approval? I would greatly appreciate a resolution to this situation as I am currently seriously considering disputing this charge and also no longer being a Toyota customer.
9/15/2022
Sandra G. VERIFIED CUSTOMER
I would like to suggest that if it is necessary to change things like the seat position, etc. that the vehicle be returned the way it is received. I got a new battery and changing that out changed things like the time on the clock and my radio settings. That meant that I had to spend some time reading my manual again in order to restore these settings. I mentioned this because I’m 86 and technically challenged ????
9/15/2022
Bruno S. VERIFIED CUSTOMER
Nice job guys ???? thanks
9/15/2022
Rodrigo R. VERIFIED CUSTOMER
Juan always does an extraordinary job laying out the landscape ahead of me regarding my truck services. Always welcoming and clearly knowledgeable in his trade, I trust Juan to take care of my truck.
9/14/2022
Jacquelin S. VERIFIED CUSTOMER
No thanks! She did a great job and followup after service. Tire pressure light was still on and she sent someone to check it out... Sensor problem.
9/14/2022
Jacky D. VERIFIED CUSTOMER
I haven't received a call or text that my car is ready to be picked up.
9/14/2022
Stacey B. VERIFIED CUSTOMER
My service was scheduled without having the correct parts available.
9/14/2022
Aaron C. VERIFIED CUSTOMER
Service was amazing, the service rep who helped me was great and able to assist me with ordering other parts for my truck super easily, I’ll keep returning to Toyota for service and extra work on my vehicles due to their exceptional work and great customer service.
9/14/2022
Laura H. VERIFIED CUSTOMER
Matthew was terrific. He answered all my numerous questions (I had several) and referred back to his computer to make sure his answers were correct for my vehicle? He even looked to make sure that it was the correct oil type, just to be certain. Great job, very friendly and professional. Thank you!
9/14/2022
Maria G. VERIFIED CUSTOMER
Honestly i can say i am very disappointed in your service. this may not mean much to you but i work very hard for my money. i take VERY good care of my belongings. i wash my camry every week so she can maintain her beautiful shine. when i picked up my camry monday the 12th, one whole side was covered by your irrigation sprinkler water. i was soo furious as we all know the water marks that are left behind ESPECIALLY on a black car !!! me and my husband spent HOURS trying too remove these water spots. how is that fair too my husband who has too get up at 3:45am too spend hours cleaning up YOUR MISTAKE !!!! i am beyond words …
9/14/2022
Jim W. VERIFIED CUSTOMER
Raul was very professional and courteous!
9/14/2022
Robin C. VERIFIED CUSTOMER
Jay is wonderful! He is so personable, honest, friendly and efficient. I know I can trust what he’s telling me. I have no qualms or issues about bringing my cars into Toyota for service. And I’m so happy that Jay is there to guide me along.