Disappointed that after the main purpose if visit it took two hours to replace a tire and a battery.
4/16/2022
John G. VERIFIED CUSTOMER
We continue to receive thorough and professional service.
4/16/2022
Darrell S. VERIFIED CUSTOMER
Came in with an appointment and waited over 1hour 30 minutes for the recall battery check and installation of a new battery. Way too long of a wait for a simple task.
4/16/2022
Charlene D. VERIFIED CUSTOMER
I love your service, not only your professionalism you have very high standards and it shows always!
4/16/2022
Bill W. VERIFIED CUSTOMER
Vehicle issues and services are not always fun. But Shelby Wolfe provided excellent help during this process, kept me updated on the progress and was wonderful to work with. Great job!
4/16/2022
Charles M. VERIFIED CUSTOMER
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4/16/2022
Ron K. VERIFIED CUSTOMER
Thanks for the good work.
4/15/2022
John B. VERIFIED CUSTOMER
You guys always do a great job on my truck. You are very thorough and very friendly and my wife and I greatly appreciate it. Thank you again
4/15/2022
Family Services. VERIFIED CUSTOMER
Thank you for your professional service.
4/15/2022
Charles P. VERIFIED CUSTOMER
Excellent service and follow up!
4/15/2022
Jennifer M. VERIFIED CUSTOMER
Zach Don was very helpful and nice
4/15/2022
Donna S. VERIFIED CUSTOMER
****-****-xxxx call me if you want my opinion
4/15/2022
Emily B. VERIFIED CUSTOMER
Gerald was so helpful both over the phone and in person. He went above and beyond. I didn’t know the shuttle service was no longer so he drove me to work. I needed a full set of new tires in a pinch and he made the process so smooth!
4/15/2022
Jessica S. VERIFIED CUSTOMER
David and another gentleman helped me today. Both were super helpful and got me in and out of there in a timely manner. Best service I have had at Toyota. Thank you!!
4/15/2022
Lucas R. VERIFIED CUSTOMER
We weren't expecting it to take 2 hours to change the oil is all....we'll have to plan ahead differently next time, thanks!
4/14/2022
Angela D. VERIFIED CUSTOMER
9500 miles and system set service for age of vehicle not mileage. Should have had 10k service done and oil changed instead I got 15k service and not oil change so when I bring vehicle in for next service I will be 5k over for an oil change. I had thought the tech had switched it in the system but apparently he didn’t.
System should set up for mileage not age of vehicle.
Friendly staff but not as knowledgeable as should be
4/14/2022
Maximo H. VERIFIED CUSTOMER
Your excellent service is why we bring our other make vehicles to Toyota of Tri Cities.
4/14/2022
Sandra B. VERIFIED CUSTOMER
As always your service department was friendly and efficient.