Love your service department. Excellent experience every time I'm in.
4/4/2022
Ami S. VERIFIED CUSTOMER
I was with only with Zach. your your system cancelled two of my service appointments. I his a mylong term experience and Toyota has failed and I rate that part "Poor".Excellent for Zach!
4/3/2022
Roy C. VERIFIED CUSTOMER
Everything on the day had been changed. I had to get the manual out to figure out how to get my back door open as the lock had been activated. The mirrors have been moved. Steering wheel and seat were changed. It doesn't seem like all of that had to be messed with just to check for the recall of the airbags. I had to get the manual out and spend 20 minutes figuring out how to make the changes.
4/3/2022
James C. VERIFIED CUSTOMER
The service and support was great. The only thing was I had wheels and sensors installed and instead of putting the new black air nozzle on the outside the technician put the old gray ones on. Simple mistake but the black one were in the box with the new sensors and should have been installed. The service advisor was top notch, new everything about tires.
4/3/2022
Iain L. VERIFIED CUSTOMER
Got my issue resolved quickly
4/3/2022
Edgar A. VERIFIED CUSTOMER
Of course, thank you!!
4/3/2022
Cindy M. VERIFIED CUSTOMER
The guy was very pushy at the counter and didn’t thoroughly explain to me the program he was trying to sign me up for. The paper work was taking awhile which is understandable with technology. Once I was about to pay, it was more then the guy had to told me. I didn’t feel comforting paying the amount without knowing exactly what I was getting. That’s why I had him void it and just paid for the service I had today. He was rude when I had him void the transaction, I understand the frustration but the customer service was significantly lacking. The guy who signed me in this morning was great. He was so polite and very informative about my service. I appreciate him and all others like him who work at Toyota.
4/3/2022
Brady H. VERIFIED CUSTOMER
Friendly, quick, thorough.
4/3/2022
Charmaine D. VERIFIED CUSTOMER
Jomi was awesome!! I believe she went well over my expectations..Thank you!!
4/2/2022
Edith H. VERIFIED CUSTOMER
The service was quick and successful
4/2/2022
Matthew W. VERIFIED CUSTOMER
Got the service done fast and the waiting area was pleasant. No complaints.
4/2/2022
Grant B. VERIFIED CUSTOMER
Friendly and helpful
4/2/2022
Robert B. VERIFIED CUSTOMER
Good work on a very difficult problem. What ever happened to the Tacoma being invincible? I towed a 3600 pound boat and I killed it-even though it was rated for towing 6000. Guess the days of dependable Toyota Tacomas is over. The dealership is superb. The product and the lack of options when an engine needs replacing has just cost Toyota a 22 year customer.
4/2/2022
Kar C. VERIFIED CUSTOMER
ZACH described the process in detail asked if I noticed any problems with the vehicle, and took the necessary steps to address the issue. Thank you.
4/2/2022
Lisa S. VERIFIED CUSTOMER
You have always done a great job on my car
4/2/2022
Belen S. VERIFIED CUSTOMER
My husband waited 3 hours for a phone call because he was told someone would call him when the car was ready and no one called him.
4/2/2022
Marshall D. VERIFIED CUSTOMER
Mel Sherman was our sales representative
4/2/2022
Summer L. VERIFIED CUSTOMER
Professional and courteous. Thank you
4/2/2022
Karen G. VERIFIED CUSTOMER
It was just a tire rotation - don’t need an extended survey