He was very nice, knew what he was talking about and explained it to me so I could better understand it! Great customer service!
3/1/2025
Jacquelyn M. VERIFIED CUSTOMER
I would like a schedule for service for my car. What happens at 10,000, 15,000, 20,000,etc. Everyone was polite and helpful. Thank you.
Jacquie Myers
3/1/2025
Jennifer B. VERIFIED CUSTOMER
He was great!!!
3/1/2025
Kevin Y. VERIFIED CUSTOMER
I do not want to be side asked to do a trade-in
3/1/2025
Adalberto A. VERIFIED CUSTOMER
Tri-Cities of Toyota has excellent customer service. Thank You!
2/28/2025
William R. VERIFIED CUSTOMER
Had to bring vehicle back 3 different times , because of missed diagnoses, diagnoses was identified and thought to be fixed . Took vehicle home for the second time and discovered seat handle was installed backwards. Third time bringing vehicle in handle was installed correctly. Is this great service, service guy helped me with all these problems from technicians missing the problem .
2/28/2025
Juan B. VERIFIED CUSTOMER
I took my Toyota Corolla in today for a scheduled service and they rotated my tires after getting my car back there was a lot of shaking and pulling to the left. I came back minutes later and the service department said that there was nothing they could do about that the only thing they could do was to put the tire back how they were. He ended up telling me that it will be a charge to balance my tires and possibly an alignment. I ended up taking it To Firestone to they can correct the issue I was a bit upset because I got the car back worst that how it was.
2/28/2025
Shawna C. VERIFIED CUSTOMER
I was very impressed with Miguel who worked with me when first arriving at my appointment. He was awesome and helped arrange my last leasing service appt. He was knowledgeable and had made me feel very listened to. I am glad I had him to help me.
2/28/2025
Kim D. VERIFIED CUSTOMER
10 more mute added service turned out to be more than an hour. Was given a discount for he inconvenience which was as nice, but….
2/28/2025
Tapia A. VERIFIED CUSTOMER
Helpful a and patient with me.
2/28/2025
Kelzey Z. VERIFIED CUSTOMER
My questions were not fully answered
2/28/2025
Judith C. VERIFIED CUSTOMER
Mr Ramos was very nice and polite, and explained me what it was done to my car.
2/28/2025
Kristen Z. VERIFIED CUSTOMER
Great customer service!
2/28/2025
Robney G. VERIFIED CUSTOMER
David was friendly and efficient :)
2/28/2025
Theresa A. VERIFIED CUSTOMER
Love my service attendant today. Extremely courteous friendly and efficient!
2/28/2025
Tony A. VERIFIED CUSTOMER
The car was with Toyota for almost 1 moth. Then again for almost 2 wks, service was lousy.
2/28/2025
Debra R. VERIFIED CUSTOMER
When I arrived for my appt I specifically told the young man who checked me in that I did not want my tires rotated (One of my rear tires is damaged and causes vibration when it is on the front.) This was noted on my paperwork. When my car was finished the young man summarized the services that had been done. My tires had been rotated. I had to wait while they put my tires back in their original places. This was cheerfully done, but it wasted my time and yours.
2/27/2025
David R. VERIFIED CUSTOMER
Very good service..we had no appointment and a broke down Tundra…you guys took care of it ASAP! Much appreciated
2/27/2025
Jane L. VERIFIED CUSTOMER
Fine thanks
2/27/2025
Roy K. VERIFIED CUSTOMER
Service was good as it always is. Although this time the inspection report was not downloaded or sent to me.